# Unable to Finish Combat(Xbox One)

**URL:** <https://community.gemsofwar.com/t/unable-to-finish-combat-xbox-one/1738>\
**Category:** Support\
**Created:** [December 7, 2015, 1:50am UTC](https://community.gemsofwar.com/t/unable-to-finish-combat-xbox-one/1738 "2015-12-07T01:50:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Networker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/networker/32/1228_2.png) [@Networker](https://community.gemsofwar.com/u/Networker)\
**Post date:** [December 7, 2015, 1:50am UTC](https://community.gemsofwar.com/t/unable-to-finish-combat-xbox-one/1738/1 "2015-12-07T01:50:02Z")

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Platform: Xbox One  
Troops:  
1.Main Hero  
2.Star Gazer  
3.Bombardier  
4.Rock Worm

**What you were expecting to happen, and what actually happened?**  
On the final move of the round(When you defeat the last enemy) i used my Bombardiers Ability “Boom” to damage the final enemy, hitting 2 skulls with the ability it dealt 4 damage to a 1hp enemy.

Normally the match would have ended and gone to the win screen, it didnt.  
It sat on the battle screen with a chunk of 3x3 gems missing and no enemys on the other side, i’ve managed to recreate it twice(Now a Third time as im typing this report) on my Xbox One, both times i finished off the enemy with the Bombardiers Ability.

**What are the steps to make it happen again?**  
1.Equip a Bombardier in your Troops  
2.Fight until last enemy is alive  
3.Have the Bombardier Defeat the Final Enemy with the “Boom” Ability  
4.Game screen does nothing.

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**Author:** ![Networker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/networker/32/1228_2.png) [@Networker](https://community.gemsofwar.com/u/Networker)\
**Post date:** [December 7, 2015, 2:36am UTC](https://community.gemsofwar.com/t/unable-to-finish-combat-xbox-one/1738/2 "2015-12-07T02:36:57Z")

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I’ve sent a Ticket in with 505 Games, Hopefully they can do something about it 😄

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**Author:** ![Mitheithel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mitheithel/32/2352_2.png) [@Mitheithel](https://community.gemsofwar.com/u/Mitheithel)\
**Post date:** [December 7, 2015, 2:46am UTC](https://community.gemsofwar.com/t/unable-to-finish-combat-xbox-one/1738/3 "2015-12-07T02:46:09Z")

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Yeah, best to try a @505GamesSupport ticket first. I don’t know how much they’re on this forum, but they’re the ones who handle support for Xbox One. Sorry! It’s been suggested that the mods/devs here create a separate support category for Xbox and PS4 to reduce confusion. Hope you get it sorted! They’re pretty helpful from what I’ve heard 🙂
