# Unable to Access Gems of War Gaming Application Due to Server Issue **URL:** \ **Category:** Gameplay Chat (PC/Mobile)\ **Created:** [March 21, 2026, 1:34am UTC](https://community.gemsofwar.com/t/unable-to-access-gems-of-war-gaming-application-due-to-server-issue/89388 "2026-03-21T01:34:18Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![EMISSARIOT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/emissariot/32/63757_2.png) [@EMISSARIOT](https://community.gemsofwar.com/u/EMISSARIOT)\ **Post date:** [March 21, 2026, 1:34am UTC](https://community.gemsofwar.com/t/unable-to-access-gems-of-war-gaming-application-due-to-server-issue/89388/1 "2026-03-21T01:34:18Z")
The loading screen for the application appears briefly, only to have its initial cycling process interrupted by an error message that reads as follows: There was a problem when trying to contact the server. Please wait a few minutes and restart your game. ![Screenshot_20260320_210434](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/a/eaa09b87061f046d6495d32c8cbd2bfcda919f78.jpeg) I have employed the following troubleshooting methods in an attempt to rectify this issue: Clear device cache Clear device data Uninstall Gems of War application from the device Reinstall Gems of War application to said device Install Gems of War on a separate device Every means of addressing this issue thus far have been proven futile. If anyone has any idea how one would go about resolving this dilemma, your input would be greatly appreciated. ---
**Author:** ![Vold](https://avatars.discourse-cdn.com/v4/letter/v/e56c9b/32.png) [@Vold](https://community.gemsofwar.com/u/Vold)\ **Post date:** [March 21, 2026, 1:38am UTC](https://community.gemsofwar.com/t/unable-to-access-gems-of-war-gaming-application-due-to-server-issue/89388/2 "2026-03-21T01:38:08Z")
Devs messed up and gave mass amounts of rewards for the Library glitch. They took the game offline to roll back the servers to take it all away. ---
**Author:** ![EMISSARIOT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/emissariot/32/63757_2.png) [@EMISSARIOT](https://community.gemsofwar.com/u/EMISSARIOT)\ **Post date:** [March 21, 2026, 1:39am UTC](https://community.gemsofwar.com/t/unable-to-access-gems-of-war-gaming-application-due-to-server-issue/89388/3 "2026-03-21T01:39:39Z")
Thank you for your response. Are you also unable to access the Gems of War gaming application at present? ---
**Author:** ![MORTE](https://avatars.discourse-cdn.com/v4/letter/m/e99b99/32.png) [@MORTE](https://community.gemsofwar.com/u/MORTE)\ **Post date:** [March 21, 2026, 1:41am UTC](https://community.gemsofwar.com/t/unable-to-access-gems-of-war-gaming-application-due-to-server-issue/89388/4 "2026-03-21T01:41:56Z")
O jogo esta sem acesso em todas as plataformas. So volta em “algumas horas” ---
**Author:** ![Nagflar\_dv](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nagflar_dv/32/100704_2.png) [@Nagflar\_dv](https://community.gemsofwar.com/u/Nagflar_dv)\ **Post date:** [March 21, 2026, 1:43am UTC](https://community.gemsofwar.com/t/unable-to-access-gems-of-war-gaming-application-due-to-server-issue/89388/5 "2026-03-21T01:43:48Z")
Noone can. Devs put servers offline for a 2+hours to make a rollback. Just read first threads) ---
**Author:** ![EMISSARIOT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/emissariot/32/63757_2.png) [@EMISSARIOT](https://community.gemsofwar.com/u/EMISSARIOT)\ **Post date:** [March 21, 2026, 1:45am UTC](https://community.gemsofwar.com/t/unable-to-access-gems-of-war-gaming-application-due-to-server-issue/89388/6 "2026-03-21T01:45:03Z")
> [@MORTE](#): > > O jogo esta sem acesso em todas as plataformas. So volta em “algumas horas” Obrigado pela sua resposta, não tinha certeza se o aplicativo em si estava offline ou se havia um problema no dispositivo que estava restringindo o acesso. ---
**Author:** ![EMISSARIOT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/emissariot/32/63757_2.png) [@EMISSARIOT](https://community.gemsofwar.com/u/EMISSARIOT)\ **Post date:** [March 21, 2026, 1:46am UTC](https://community.gemsofwar.com/t/unable-to-access-gems-of-war-gaming-application-due-to-server-issue/89388/7 "2026-03-21T01:46:30Z")
Thank you for the clarification, Nagflar\_dv. ---
**Author:** ![Nagflar\_dv](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nagflar_dv/32/100704_2.png) [@Nagflar\_dv](https://community.gemsofwar.com/u/Nagflar_dv)\ **Post date:** [March 21, 2026, 1:46am UTC](https://community.gemsofwar.com/t/unable-to-access-gems-of-war-gaming-application-due-to-server-issue/89388/8 "2026-03-21T01:46:47Z")
> [@Library Compensation Server Rollback](https://community.gemsofwar.com/t/library-compensation-server-rollback/89382/37): > > [UPDATE #1] We’ve taken the game offline during our rollback maintenance. This should take a few hours to complete. I’ll update this thread once I get some more info from the team.