# Trouble logging in Xbox One **URL:** \ **Category:** Support\ **Created:** [January 2, 2017, 7:38pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622 "2017-01-02T19:38:52Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![pinoking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pinoking/32/29621_2.png) [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Post date:** [January 2, 2017, 7:38pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/1 "2017-01-02T19:38:52Z")
Anyone else having issues logging in? I keep freezing at the loading screen. Tries at least 6 times. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/a/eabeab17e7abdea2af68f2bf79c59c0f5d2284db.jpg) ---
**Author:** ![Wiscon75](https://avatars.discourse-cdn.com/v4/letter/w/f14d63/32.png) [@Wiscon75](https://community.gemsofwar.com/u/Wiscon75)\ **Post date:** [January 2, 2017, 7:43pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/2 "2017-01-02T19:43:51Z")
Same issue here pino ---
**Author:** ![pinoking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pinoking/32/29621_2.png) [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Post date:** [January 2, 2017, 7:44pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/3 "2017-01-02T19:44:33Z")
At least not just me. @Nimhain please help!! ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [January 2, 2017, 7:53pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/4 "2017-01-02T19:53:11Z")
Working here but got the (no guild bug) earlier ---
**Author:** ![VegaDark541](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/vegadark541/32/7875_2.png) [@VegaDark541](https://community.gemsofwar.com/u/VegaDark541)\ **Post date:** [January 2, 2017, 7:53pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/5 "2017-01-02T19:53:28Z")
It’s working for me, but the game is acting odd. For instance, I got the exclamation point notification on the PvP tab indicating someone had attacked, but when I clicked on it the window that came up showed 0 attacks on both success and fails and i got no resources. ---
**Author:** ![pinoking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pinoking/32/29621_2.png) [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Post date:** [January 2, 2017, 7:58pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/6 "2017-01-02T19:58:57Z")
Had that happen to me once yesterday. Was on earlier today with no problems. Keep trying to reset but keeps freezing. Ugh! ---
**Author:** ![pinoking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pinoking/32/29621_2.png) [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Post date:** [January 2, 2017, 7:59pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/7 "2017-01-02T19:59:42Z")
Still having the issue wiscon? ---
**Author:** ![Wiscon75](https://avatars.discourse-cdn.com/v4/letter/w/f14d63/32.png) [@Wiscon75](https://community.gemsofwar.com/u/Wiscon75)\ **Post date:** [January 2, 2017, 8:09pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/8 "2017-01-02T20:09:27Z")
Still can’t get on ---
**Author:** ![pinoking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pinoking/32/29621_2.png) [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Post date:** [January 2, 2017, 8:19pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/9 "2017-01-02T20:19:14Z")
Handful of people from the guild is not able to get on either. ---
**Author:** ![pinoking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pinoking/32/29621_2.png) [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Post date:** [January 2, 2017, 8:23pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/10 "2017-01-02T20:23:50Z")
@Nimhain @Alpheon we are about to have a bunch of people going through withdraw here!! ---
**Author:** ![evilbatwitch](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/evilbatwitch/32/1499_2.png) [@evilbatwitch](https://community.gemsofwar.com/u/evilbatwitch)\ **Post date:** [January 2, 2017, 8:26pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/11 "2017-01-02T20:26:55Z")
It would be nice to know it’s not just people in our guild, please speak up if you’re having the issue and not in The Alliance? Lol ---
**Author:** ![pinoking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pinoking/32/29621_2.png) [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Post date:** [January 2, 2017, 8:29pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/12 "2017-01-02T20:29:37Z")
Don’t be trolling my thread you witch!! ---
**Author:** ![evilbatwitch](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/evilbatwitch/32/1499_2.png) [@evilbatwitch](https://community.gemsofwar.com/u/evilbatwitch)\ **Post date:** [January 2, 2017, 8:37pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/13 "2017-01-02T20:37:22Z")
Troll-lol lol lol lol? No seriously, I logged in fine on another account. ---
**Author:** ![pinoking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pinoking/32/29621_2.png) [@pinoking](https://community.gemsofwar.com/u/pinoking)\ **Post date:** [January 2, 2017, 8:38pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/14 "2017-01-02T20:38:55Z")
Not cool. Pm your support person and see I f they can look into it. Maybe it it just us.?.? ---
**Author:** ![Wiscon75](https://avatars.discourse-cdn.com/v4/letter/w/f14d63/32.png) [@Wiscon75](https://community.gemsofwar.com/u/Wiscon75)\ **Post date:** [January 2, 2017, 8:53pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/15 "2017-01-02T20:53:15Z")
Sux because this is my day off this week. I get the bulk of my play on mondays. ---
**Author:** ![evilbatwitch](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/evilbatwitch/32/1499_2.png) [@evilbatwitch](https://community.gemsofwar.com/u/evilbatwitch)\ **Post date:** [January 2, 2017, 8:55pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/16 "2017-01-02T20:55:08Z")
I’ve sent in a support ticket to gow support. Don’t know if I should send one to 505 as well. ---
**Author:** ![NYCUrbanity](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nycurbanity/32/12919_2.png) [@NYCUrbanity](https://community.gemsofwar.com/u/NYCUrbanity)\ **Post date:** [January 2, 2017, 8:55pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/17 "2017-01-02T20:55:57Z")
If I’m not mistaken everyone is off today. ---
**Author:** ![evilbatwitch](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/evilbatwitch/32/1499_2.png) [@evilbatwitch](https://community.gemsofwar.com/u/evilbatwitch)\ **Post date:** [January 2, 2017, 8:57pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/18 "2017-01-02T20:57:55Z")
Well, it’s probably really late Tuesday night in Oz, too. :cries: ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [January 2, 2017, 8:59pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/19 "2017-01-02T20:59:12Z")
It’s actually 8am (on Tuesday) in Aus at the moment. Hopefully support will be in the office soon for you guys. ---
**Author:** ![Andrew](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/andrew/32/11684_2.png) [@Andrew](https://community.gemsofwar.com/u/Andrew)\ **Post date:** [January 2, 2017, 9:11pm UTC](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622/20 "2017-01-02T21:11:33Z")
There are a few of us working today, and we will look into this shortly. There appears to be something gone wrong with the guild, and when we find the issue we’ll correct it. [Next page](https://community.gemsofwar.com/t/trouble-logging-in-xbox-one/17622.md?page=2)