# Trophies not counting on mobile

**URL:** <https://community.gemsofwar.com/t/trophies-not-counting-on-mobile/27103>\
**Category:** Support\
**Created:** [July 8, 2017, 10:49pm UTC](https://community.gemsofwar.com/t/trophies-not-counting-on-mobile/27103 "2017-07-08T22:49:19Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![HKdirewolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hkdirewolf/32/21614_2.png) [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\
**Post date:** [July 8, 2017, 10:49pm UTC](https://community.gemsofwar.com/t/trophies-not-counting-on-mobile/27103/1 "2017-07-08T22:49:19Z")

</div>

**What you were expecting to happen, and what actually happened?**  
My trophies to count toward guild total, but they didn’t.  
**What are the steps to make it happen again?**  
Earn trophies  
**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**  
No.

I just started a fresh guild and my trophies aren’t counting toward guild total. Any ideas?

---

<div class="post-metadata">

**Author:** ![HKdirewolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hkdirewolf/32/21614_2.png) [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\
**Post date:** [July 8, 2017, 10:53pm UTC](https://community.gemsofwar.com/t/trophies-not-counting-on-mobile/27103/2 "2017-07-08T22:53:36Z")

</div>

Seal count is a little bit off as well.

---

<div class="post-metadata">

**Author:** ![HKdirewolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hkdirewolf/32/21614_2.png) [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\
**Post date:** [July 8, 2017, 11:33pm UTC](https://community.gemsofwar.com/t/trophies-not-counting-on-mobile/27103/3 "2017-07-08T23:33:33Z")

</div>

After further investigation I believe that my pc and mobile accounts have become unlinked as it were.

---

<div class="post-metadata">

**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [July 9, 2017, 12:02am UTC](https://community.gemsofwar.com/t/trophies-not-counting-on-mobile/27103/4 "2017-07-09T00:02:22Z")

</div>

Do other things such as hero level and saved teams carry over between the two ok? Is it only guild related things that don’t? Or do you basically have two completely separate accounts now?

---

<div class="post-metadata">

**Author:** ![Gilgamesh](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gilgamesh/32/29022_2.png) [@Gilgamesh](https://community.gemsofwar.com/u/Gilgamesh)\
**Post date:** [July 9, 2017, 12:08am UTC](https://community.gemsofwar.com/t/trophies-not-counting-on-mobile/27103/5 "2017-07-09T00:08:05Z")

</div>

I think there is a relationship between GW wins counting as losses and this issue as reported in our guild by players switching from pvp on PC and doing GW battles on mobile.

---

<div class="post-metadata">

**Author:** ![HKdirewolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hkdirewolf/32/21614_2.png) [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\
**Post date:** [July 9, 2017, 12:34am UTC](https://community.gemsofwar.com/t/trophies-not-counting-on-mobile/27103/6 "2017-07-09T00:34:59Z")

</div>

Yeah it looks like that is still carrying over just fine, it’s just the guild stuff. I think it’s just not registering between both accounts.