# Troop disappeared **URL:** \ **Category:** Support\ **Created:** [January 25, 2016, 8:20pm UTC](https://community.gemsofwar.com/t/troop-disappeared/3199 "2016-01-25T20:20:59Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![mmdretro](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mmdretro](https://community.gemsofwar.com/u/mmdretro)\ **Post date:** [January 25, 2016, 8:20pm UTC](https://community.gemsofwar.com/t/troop-disappeared/3199/1 "2016-01-25T20:20:59Z")
After i used a gem key i got an epic troop ( Skeleros ) . When i went to the troops page it was displayed among the other troops. When I changed the kingdom bar from “All kingdoms” to Wild Plains it wasn’t there anymore. This is the first time something like this happened to me. I checked in “Show all” and the card was grey. I would like to know if there is anything i can do . I got no photos/videos as proof. I would just like to receive an answer. Thanks in advance! ---
**Author:** ![Sidousai](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sidousai/32/604_2.png) [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\ **Post date:** [January 26, 2016, 3:01am UTC](https://community.gemsofwar.com/t/troop-disappeared/3199/2 "2016-01-26T03:01:24Z")
Odd… similar thing happened to me b4 on the Gob-Chomper, but that was because my game for some reason skipped the auto update. After I reloaded on Steam and installed the update everything was fine again. I’m not sure if this applies to you tho. Skeleros is a relatively old troop, so there shouldn’t be any update issues, otherwise you’d have alot more cards getting grayed out. Maybe you should just submit a ticket to the support team instead of checking on the forum. So can you not select Skeleros in a team at all? ---
**Author:** ![mmdretro](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mmdretro](https://community.gemsofwar.com/u/mmdretro)\ **Post date:** [January 26, 2016, 4:37am UTC](https://community.gemsofwar.com/t/troop-disappeared/3199/3 "2016-01-26T04:37:40Z")
Thank you for answering! I already sent a message, but i thought i should try the forums too. ---
**Author:** ![mmdretro](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mmdretro](https://community.gemsofwar.com/u/mmdretro)\ **Post date:** [January 26, 2016, 5:36am UTC](https://community.gemsofwar.com/t/troop-disappeared/3199/4 "2016-01-26T05:36:39Z")
Okay, here’s the strange thing : Now i see i got an Ice Witch, but i don’t remember getting one. Maybe i just forgot, but i don’t think so since the only epic cards i got from chests are 2 ( Ragnagord and Fenrir) . There’s still a really small chance that i forgot, but no probably. ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [January 26, 2016, 8:54am UTC](https://community.gemsofwar.com/t/troop-disappeared/3199/5 "2016-01-26T08:54:44Z")
I just checked your account, and he seems to be there. Might be a data caching problem with the server (we had a small issue last night). I’ve refreshed things, so try reloading the game and take another look. ---
**Author:** ![mmdretro](https://avatars.discourse-cdn.com/v4/letter/m/b38774/32.png) [@mmdretro](https://community.gemsofwar.com/u/mmdretro)\ **Post date:** [January 26, 2016, 12:20pm UTC](https://community.gemsofwar.com/t/troop-disappeared/3199/6 "2016-01-26T12:20:46Z")
Thank you so much for replying! Now it is back there.