# Tribute problem

**URL:** <https://community.gemsofwar.com/t/tribute-problem/20447>\
**Category:** Support\
**Created:** [February 23, 2017, 1:23pm UTC](https://community.gemsofwar.com/t/tribute-problem/20447 "2017-02-23T13:23:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Fratz85](https://avatars.discourse-cdn.com/v4/letter/f/e8c25b/32.png) [@Fratz85](https://community.gemsofwar.com/u/Fratz85)\
**Post date:** [February 23, 2017, 1:23pm UTC](https://community.gemsofwar.com/t/tribute-problem/20447/1 "2017-02-23T13:23:39Z")

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Hi.  
When i tap on the “tribute icon”, the game annouces how many gold, souls or keys i should get. But i never receive them. And the tribute icon remains on my kingdom.  
Has anyone the same problem ? A solution ?  
Thanks !

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [February 23, 2017, 2:19pm UTC](https://community.gemsofwar.com/t/tribute-problem/20447/2 "2017-02-23T14:19:33Z")

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First off, this definitely belongs in the “support” category.

Second, do you have another device you can use to record a video of this? It’s unlike anything I’ve ever encountered in my time playing GoW.

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [February 23, 2017, 9:03pm UTC](https://community.gemsofwar.com/t/tribute-problem/20447/3 "2017-02-23T21:03:17Z")

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Also which platform are you on? (Steam/iOS/Android)