# Treasuremap froze **URL:** \ **Category:** Bug Reports\ **Created:** [September 19, 2018, 7:16pm UTC](https://community.gemsofwar.com/t/treasuremap-froze/46172 "2018-09-19T19:16:05Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Xsfx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xsfx/32/47037_2.png) [@Xsfx](https://community.gemsofwar.com/u/Xsfx)\ **Post date:** [September 19, 2018, 7:16pm UTC](https://community.gemsofwar.com/t/treasuremap-froze/46172/1 "2018-09-19T19:16:05Z")
**Platform, device version and operating system:** Android 4.3OS **Screenshot or image:** I have one, if needed. **What you were expecting to happen, and what actually happened:** Started treasure map, seemed glitchy load, tried to “back” several times. froze treasuremap screen. 😐/ **How often does this happen? When did it begin happening?** just now once **Steps to make it happen again** I think the “Would you like to rate” keeps popping up, back out of until it clears(or not). Sad is, I’ve already rated it. Would be nice to make it go away perma. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [September 20, 2018, 5:29am UTC](https://community.gemsofwar.com/t/treasuremap-froze/46172/2 "2018-09-20T05:29:21Z")
Hey @Xsfx What do you mean by “glitchy” exactly? Did you happen to get a screenshot? Were the animations still playing or was the game screen locked up/frozen? Have you had this issue again since you reported it? For your 2nd issue, roughly when did you rate the app? ---
**Author:** ![Xsfx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xsfx/32/47037_2.png) [@Xsfx](https://community.gemsofwar.com/u/Xsfx)\ **Post date:** [September 20, 2018, 7:22pm UTC](https://community.gemsofwar.com/t/treasuremap-froze/46172/3 "2018-09-20T19:22:34Z")
I think it was trying to load the “Rate me” screen while I was loading a treasure map. I used the “back” button (bottom right) to dismiss it, was loading neither, kept hitting back to cancel it. It finally came up with a blank treasure map board, nothing swipe-able, back button allowed me to quit. The screenshot has little meaning-blank board. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/6/5625b82d511ca5498e4fd94dc58f649f0b6896cf.png) Moral of the story-swatting the “rate me”-bad idea. Cancelling things did not normally do this, but first time going into treasure map. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [September 21, 2018, 5:02am UTC](https://community.gemsofwar.com/t/treasuremap-froze/46172/4 "2018-09-21T05:02:47Z")
Did you see the rate me screen over the treasure hunt or mini games menu at all? Did the rating screen lag or freeze onto the screen when you hit back? I’ve sent some compensation for the issue to your game mail. ---
**Author:** ![Xsfx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xsfx/32/47037_2.png) [@Xsfx](https://community.gemsofwar.com/u/Xsfx)\ **Post date:** [September 21, 2018, 6:19pm UTC](https://community.gemsofwar.com/t/treasuremap-froze/46172/5 "2018-09-21T18:19:11Z")
O.O I got stuff for a glitched map? Whoa! \*mindblown Thanks for being responsive. Now about that unexplained AI skull spam 😉 When map screen was loading(clicked, but not loaded yet), it was flickering the rate me screen, so I tried to close it. I rated it about two+ years ago. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [September 26, 2018, 6:41am UTC](https://community.gemsofwar.com/t/treasuremap-froze/46172/6 "2018-09-26T06:41:52Z")
Thanks for the info, I’ve made a bug report so we can look into this. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [September 27, 2018, 5:38am UTC](https://community.gemsofwar.com/t/treasuremap-froze/46172/7 "2018-09-27T05:38:13Z")
Hey @Xsfx Please give your game a reinstall after linking your account to prevent this from happening again 🙂 > **[General troubleshooting guide (Amazon, iOS and Android)](https://gemsofwar.zendesk.com/hc/en-us/articles/333757034935-General-troubleshooting-guide-Amazon-iOS-and-Android-)** > > Try these steps if Gems of War crashes, freezes or lags frequently on your Android, iOS or Amazon device.  > For connection issues, please see this article here.  > 1. Enable background app refresh > Gem...