# Tier rewards - gold keys **URL:** \ **Category:** Gameplay Chat (PC/Mobile)\ **Created:** [May 26, 2016, 10:19am UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404 "2016-05-26T10:19:48Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![CatalinM](https://avatars.discourse-cdn.com/v4/letter/c/cab0a1/32.png) [@CatalinM](https://community.gemsofwar.com/u/CatalinM)\ **Post date:** [May 26, 2016, 10:19am UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/1 "2016-05-26T10:19:48Z")
I reached tier 9 and got 1 gold key. Wasn’t it supposed to be glory keys? Now I stopped climbing tiers because the rewards/difficulty ratio is silly. Can you devs look into this please 😉 ? ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 26, 2016, 10:38am UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/2 "2016-05-26T10:38:38Z")
We’ll investigate this further. ---
**Author:** ![HangarOne8](https://avatars.discourse-cdn.com/v4/letter/h/ebca7d/32.png) [@HangarOne8](https://community.gemsofwar.com/u/HangarOne8)\ **Post date:** [May 26, 2016, 5:06pm UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/3 "2016-05-26T17:06:04Z")
Also received gold keys over here… Spent the day getting to tier 1 in the hope that they would become glory keys in the higher tiers. Edit: Also going to add to this that I reached 60 revenge victories earlier today and didn’t receive an event key either ---
**Author:** ![CatalinM](https://avatars.discourse-cdn.com/v4/letter/c/cab0a1/32.png) [@CatalinM](https://community.gemsofwar.com/u/CatalinM)\ **Post date:** [May 26, 2016, 5:38pm UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/4 "2016-05-26T17:38:14Z")
Any update on this? Look, I don’t mean to be whining, but… are we getting 40 gold keys from now on? 40 gold keys is worse than the 10 glory keys from before… Gold keys are dropping from battles. I respect that you increased the amount of glory we can get, but I shouldn’t purchase 40 glory keys with that extra glory if I got them from rewards, instead I would keep the glory for the weekly packs. ---
**Author:** ![Machiknight](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/machiknight/32/6108_2.png) [@Machiknight](https://community.gemsofwar.com/u/Machiknight)\ **Post date:** [May 26, 2016, 5:53pm UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/5 "2016-05-26T17:53:17Z")
I’m pretty sure you can infer from @Nimhain saying they will look into it that gold keys are not what’s intended. ---
**Author:** ![armament81](https://avatars.discourse-cdn.com/v4/letter/a/ec9cab/32.png) [@armament81](https://community.gemsofwar.com/u/armament81)\ **Post date:** [May 26, 2016, 7:06pm UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/6 "2016-05-26T19:06:22Z")
The images of the keys on the rewards page are gold keys, so it didn’t surprise me when I got them… but yea I kinda wondered why we didn’t get Glory keys in PvP anymore. ---
**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Post date:** [May 26, 2016, 7:58pm UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/7 "2016-05-26T19:58:35Z")
They’ll probably look at it later since there are worse problems for some players right now. **My powerfull guess using my mastery of the obvious:** They will make a system adjustment to check our highest tier reached during the event and send an e-mail to everyone with the missing glory keys. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 27, 2016, 2:00am UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/8 "2016-05-27T02:00:17Z")
Update on this for you guys: We’ve confirmed that this shouldn’t be happening and are working on a fix for it currently. Tier Rewards will be giving out Glory keys. No ETA on the fix. ---
**Author:** ![killerman3333](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/killerman3333/32/4068_2.png) [@killerman3333](https://community.gemsofwar.com/u/killerman3333)\ **Post date:** [May 27, 2016, 2:05am UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/9 "2016-05-27T02:05:01Z")
Can we get a mass sorry for services mail please? ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [May 27, 2016, 2:16am UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/10 "2016-05-27T02:16:06Z")
The devs have been really really good in the past every time there has been a problem, even when (e.g. the great server meltdowns) it isn’t their fault. I cannot imagine them NOT sending out the correct number of glory keys once they fix the problem. In fact, they may send out more than the correct number of keys, or some other resources to boot. ---
**Author:** ![killerman3333](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/killerman3333/32/4068_2.png) [@killerman3333](https://community.gemsofwar.com/u/killerman3333)\ **Post date:** [May 27, 2016, 2:18am UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/11 "2016-05-27T02:18:15Z")
I hope so, i remember the twitter fiasco of 2016 with i think it was gems. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 27, 2016, 3:25am UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/12 "2016-05-27T03:25:10Z")
This is not specific for the tier rewards but we will be sending out some compensation mail to everyone in the next 24hrs we hope. ---
**Author:** ![CatalinM](https://avatars.discourse-cdn.com/v4/letter/c/cab0a1/32.png) [@CatalinM](https://community.gemsofwar.com/u/CatalinM)\ **Post date:** [May 27, 2016, 8:20am UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/13 "2016-05-27T08:20:15Z")
@Nimhain I received only 25 glory keys(that means the rewards for tier 3 to 1). I still need 21, can you check this out, please? My ingame code is “Catalin M.” or “CATALIN M.” (without the ""s). I swear I didn’t open any just to be sure I got all 46 of them. ---
**Author:** ![HangarOne8](https://avatars.discourse-cdn.com/v4/letter/h/ebca7d/32.png) [@HangarOne8](https://community.gemsofwar.com/u/HangarOne8)\ **Post date:** [May 27, 2016, 12:52pm UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/14 "2016-05-27T12:52:19Z")
@CatalinM I ended up with 46 gold keys, 0 glory keys… Feeling pretty done over here ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [May 27, 2016, 12:57pm UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/15 "2016-05-27T12:57:59Z")
Submit a support ticket. Squeaky wheel, etc. ---
**Author:** ![CatalinM](https://avatars.discourse-cdn.com/v4/letter/c/cab0a1/32.png) [@CatalinM](https://community.gemsofwar.com/u/CatalinM)\ **Post date:** [May 27, 2016, 1:10pm UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/16 "2016-05-27T13:10:17Z")
I know the feeling ☹ 46 glory keys a week would really mean something to me and, in general, to free-to-play players. ---
**Author:** ![HangarOne8](https://avatars.discourse-cdn.com/v4/letter/h/ebca7d/32.png) [@HangarOne8](https://community.gemsofwar.com/u/HangarOne8)\ **Post date:** [May 28, 2016, 11:48am UTC](https://community.gemsofwar.com/t/tier-rewards-gold-keys/7404/17 "2016-05-28T11:48:26Z")
Submitted a support ticket as @Grundulum suggested. 10/10 from @Nimhain - sent my event key and also said there will be mail next week handing out glory keys retrospectively to those who should’ve earned them. It’s great to see developers that really care about and listen to the community.