# Ticket Response Time?

**URL:** <https://community.gemsofwar.com/t/ticket-response-time/68960>\
**Category:** Support\
**Created:** [March 10, 2021, 8:12am UTC](https://community.gemsofwar.com/t/ticket-response-time/68960 "2021-03-10T08:12:50Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![DStretcH](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dstretch/32/70764_2.png) [@DStretcH](https://community.gemsofwar.com/u/DStretcH)\
**Post date:** [March 15, 2021, 3:20pm UTC](https://community.gemsofwar.com/t/ticket-response-time/68960/4 "2021-03-15T15:20:19Z")

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How long does it take to fix an issue? It’s frustrating that I cannot access my account for over 12 hours. I sent a ticket, got a response early in the morning my time, sent a response 5 hours later and still waiting. I admit that I’m far from the patient type and I spent too much time and money to start over…

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_[View the full topic](https://community.gemsofwar.com/t/ticket-response-time/68960)._