# Ticket Response Time?

**URL:** <https://community.gemsofwar.com/t/ticket-response-time/68960>\
**Category:** Support\
**Created:** [March 10, 2021, 8:12am UTC](https://community.gemsofwar.com/t/ticket-response-time/68960 "2021-03-10T08:12:50Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [March 10, 2021, 8:28am UTC](https://community.gemsofwar.com/t/ticket-response-time/68960/2 "2021-03-10T08:28:58Z")

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Hello Kouji, have you tried reinstalling the game and then re-linking your account? If that doesn’t work let me know, and I’ll see if we can get your ticket looked at a little sooner.

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_[View the full topic](https://community.gemsofwar.com/t/ticket-response-time/68960)._