# This definitely isn't Wild Fang

**URL:** <https://community.gemsofwar.com/t/this-definitely-isnt-wild-fang/13303>\
**Category:** Support\
**Created:** [October 4, 2016, 3:06pm UTC](https://community.gemsofwar.com/t/this-definitely-isnt-wild-fang/13303 "2016-10-04T15:06:39Z")\
**Posts on this page:** 9\
**Page:** 2

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [October 5, 2016, 6:36am UTC](https://community.gemsofwar.com/t/this-definitely-isnt-wild-fang/13303/21 "2016-10-05T06:36:13Z")

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Thanks guys. I’ve sent an email for both me and my mrs.

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**Author:** ![DonBoba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/donboba/32/25457_2.png) [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\
**Post date:** [October 5, 2016, 7:54am UTC](https://community.gemsofwar.com/t/this-definitely-isnt-wild-fang/13303/22 "2016-10-05T07:54:15Z")

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I liked because your picture made me laugh xD

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [October 6, 2016, 12:19pm UTC](https://community.gemsofwar.com/t/this-definitely-isnt-wild-fang/13303/23 "2016-10-06T12:19:03Z")

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My 400 glory was refunded via in game mail this morning, as was our lasse’s.

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**Author:** ![TaliaParks](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taliaparks/32/11738_2.png) [@TaliaParks](https://community.gemsofwar.com/u/TaliaParks)\
**Post date:** [October 6, 2016, 3:41pm UTC](https://community.gemsofwar.com/t/this-definitely-isnt-wild-fang/13303/24 "2016-10-06T15:41:51Z")

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I specifically asked for Wild Fang only and got 400 Glory.

I stated I bought the pack on purpose and they still apologized.

@Sirrian @Nimhain Your customer service people are top-notch. 11/10

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**Author:** ![Robert](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/robert/32/12802_2.png) [@Robert](https://community.gemsofwar.com/u/Robert)\
**Post date:** [October 6, 2016, 3:48pm UTC](https://community.gemsofwar.com/t/this-definitely-isnt-wild-fang/13303/25 "2016-10-06T15:48:15Z")

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Generic reply and return to everyone is easier I guess; probably handled by a bot 😛

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**Author:** ![TaliaParks](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taliaparks/32/11738_2.png) [@TaliaParks](https://community.gemsofwar.com/u/TaliaParks)\
**Post date:** [October 6, 2016, 3:51pm UTC](https://community.gemsofwar.com/t/this-definitely-isnt-wild-fang/13303/26 "2016-10-06T15:51:51Z")

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> [@Robert](#):
>
> Generic reply and return to everyone is easier I guess; probably handled by a bot 😛

Sure, but it means their default response is “full satisfaction”

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**Author:** ![Robert](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/robert/32/12802_2.png) [@Robert](https://community.gemsofwar.com/u/Robert)\
**Post date:** [October 6, 2016, 3:54pm UTC](https://community.gemsofwar.com/t/this-definitely-isnt-wild-fang/13303/27 "2016-10-06T15:54:50Z")

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Defo buying 5-10 next time it happens 👍

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**Author:** ![TaliaParks](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taliaparks/32/11738_2.png) [@TaliaParks](https://community.gemsofwar.com/u/TaliaParks)\
**Post date:** [October 6, 2016, 3:57pm UTC](https://community.gemsofwar.com/t/this-definitely-isnt-wild-fang/13303/28 "2016-10-06T15:57:50Z")

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> [@Robert](#):
>
> Defo buying 5-10 next time it happens 👍

I should have thought of that.

“Whoops I bought 33 packs before I noticed. I was spamming X, X, Square.”

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**Author:** ![Boredumber](https://avatars.discourse-cdn.com/v4/letter/b/ed655f/32.png) [@Boredumber](https://community.gemsofwar.com/u/Boredumber)\
**Post date:** [October 8, 2016, 11:51pm UTC](https://community.gemsofwar.com/t/this-definitely-isnt-wild-fang/13303/29 "2016-10-08T23:51:45Z")

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Same issue on Xbox one.

[Previous page](https://community.gemsofwar.com/t/this-definitely-isnt-wild-fang/13303.md?page=1)