# The servers appear to be down

**URL:** <https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233>\
**Category:** Support\
**Created:** [August 18, 2018, 6:28pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233 "2018-08-18T18:28:59Z")\
**Posts on this page:** 20\
**Page:** 5

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**Author:** ![Jainus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jainus/32/34949_2.png) [@Jainus](https://community.gemsofwar.com/u/Jainus)\
**Post date:** [August 19, 2018, 7:27pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/85 "2018-08-19T19:27:00Z")

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Devs are in Australia - it’s middle of night and they’re asleep there.

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**Author:** ![DigitalWar669](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digitalwar669/32/40520_2.png) [@DigitalWar669](https://community.gemsofwar.com/u/DigitalWar669)\
**Post date:** [August 19, 2018, 7:33pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/86 "2018-08-19T19:33:20Z")

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Didn’t get to complete a pet battle because of server issues. On reboot I was only given food. Pretty sweet…

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**Author:** ![BilboBaghead](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/bilbobaghead/32/48335_2.png) [@BilboBaghead](https://community.gemsofwar.com/u/BilboBaghead)\
**Post date:** [August 19, 2018, 7:50pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/87 "2018-08-19T19:50:35Z")

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Down for me too…

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**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\
**Post date:** [August 19, 2018, 8:16pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/88 "2018-08-19T20:16:07Z")

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Yep server down for me too since the last 2h

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**Author:** ![AP1981](https://avatars.discourse-cdn.com/v4/letter/a/ac91a4/32.png) [@AP1981](https://community.gemsofwar.com/u/AP1981)\
**Post date:** [August 19, 2018, 8:21pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/89 "2018-08-19T20:21:21Z")

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servers on and off takes 5 mins for 1 match cmon sort it out

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**Author:** ![Shimrra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/shimrra/32/87_2.png) [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\
**Post date:** [August 19, 2018, 8:22pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/90 "2018-08-19T20:22:30Z")

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Its been pretty dumb today. Just got this, haven’t _ever_ seen before…

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/7/07f3f649ca240bece4896e910b6b5151d395a2be.jpeg)

Argh.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/e/0e8bbab0519f5d3f5230f449aa848ca45c71eeeb.jpeg)

No, the _server_ is out of synch with _me_!

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**Author:** ![Shimrra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/shimrra/32/87_2.png) [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\
**Post date:** [August 19, 2018, 8:24pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/91 "2018-08-19T20:24:38Z")

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Ooh…!  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/1/81b08b1e73790f27cca98f29b44fe0d423c3fdf6.jpeg)

Where’ve ya been the last 24 hours or so? Huh?? This wasn’t here lol.

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**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\
**Post date:** [August 19, 2018, 8:44pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/92 "2018-08-19T20:44:57Z")

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I’m seeing very slow performance and timeouts in a few other games I play regularly that are usually quite stable…so I suspect it’s a problem upstream with shared infrastructure (AWS or Azure or something).

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**Author:** ![Graeme](https://avatars.discourse-cdn.com/v4/letter/g/50afbb/32.png) [@Graeme](https://community.gemsofwar.com/u/Graeme)\
**Post date:** [August 19, 2018, 8:45pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/93 "2018-08-19T20:45:57Z")

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…

 ![1534711489263-1970458906](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/b/fbd84c294944f337c572fa22e4b5407be95bfd1c.jpeg)

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**Author:** ![Lanny](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@Lanny](https://community.gemsofwar.com/u/Lanny)\
**Post date:** [August 19, 2018, 9:01pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/94 "2018-08-19T21:01:56Z")

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Also receiving this error when I open the game (PC/Steam).

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/d/fd468d2be96a6daabac3b2b241f64dc788a08ed0.jpeg)

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**Author:** ![Lardy-Porker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lardy-porker/32/25588_2.png) [@Lardy-Porker](https://community.gemsofwar.com/u/Lardy-Porker)\
**Post date:** [August 19, 2018, 9:36pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/95 "2018-08-19T21:36:02Z")

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Yeah but this issue has been ongoing for a day and a half!

I know it’s the weekend but how long does it take to post an update here, even if it’s only “we are aware of the issue and working to fix it but still have no idea of the cause. We’ll keep you updated.”

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**Author:** ![Lardy-Porker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lardy-porker/32/25588_2.png) [@Lardy-Porker](https://community.gemsofwar.com/u/Lardy-Porker)\
**Post date:** [August 19, 2018, 9:38pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/96 "2018-08-19T21:38:44Z")

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Adding, maybe it’s just bad luck… Or maybe they shouldn’t schedule RB, Bounty, AND a time-intensive PVP event all in the same week!

Seems like they must have hired some EA alumni to handle their servers… 😆

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**Author:** ![Hoop](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hoop/32/34118_2.png) [@Hoop](https://community.gemsofwar.com/u/Hoop)\
**Post date:** [August 19, 2018, 9:42pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/97 "2018-08-19T21:42:37Z")

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dont forget we had a class event too 😄

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**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\
**Post date:** [August 19, 2018, 9:57pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/98 "2018-08-19T21:57:50Z")

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New players must have purged the system.👊✊!

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**Author:** ![Graeme](https://avatars.discourse-cdn.com/v4/letter/g/50afbb/32.png) [@Graeme](https://community.gemsofwar.com/u/Graeme)\
**Post date:** [August 19, 2018, 10:41pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/99 "2018-08-19T22:41:27Z")

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Things seem a lot better now 🙂  
Hopefully it will stay this way,

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**Author:** ![Ghaleon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ghaleon/32/24539_2.png) [@Ghaleon](https://community.gemsofwar.com/u/Ghaleon)\
**Post date:** [August 19, 2018, 10:53pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/100 "2018-08-19T22:53:31Z")

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Performance for me is nothing but loading screens.

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**Author:** ![Brakkish](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/brakkish/32/24058_2.png) [@Brakkish](https://community.gemsofwar.com/u/Brakkish)\
**Post date:** [August 19, 2018, 11:00pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/101 "2018-08-19T23:00:21Z")

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I have like 30 battles left to finish that pvp event. Come on, servers! Stay with me just a little bit longer.

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**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\
**Post date:** [August 19, 2018, 11:26pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/102 "2018-08-19T23:26:15Z")

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I have a bit of time to finish but after spending a Sigil he battle is on infinite Loading Screen. It Finally let me in… But Instead of rewards I got “game is out of sync” then back to the splash screen.

Seriously I’m just creating a ticket for my last 5 missing rewards. I bought way more than I needed to finish Reward 20.

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**Author:** ![Doll](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/doll/32/69173_2.png) [@Doll](https://community.gemsofwar.com/u/Doll)\
**Post date:** [August 19, 2018, 11:55pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/103 "2018-08-19T23:55:02Z")

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PS4 is still laggy atm also ☹

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**Author:** ![Graeme](https://avatars.discourse-cdn.com/v4/letter/g/50afbb/32.png) [@Graeme](https://community.gemsofwar.com/u/Graeme)\
**Post date:** [August 19, 2018, 11:56pm UTC](https://community.gemsofwar.com/t/the-servers-appear-to-be-down/44233/104 "2018-08-19T23:56:40Z")

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Not for me. I’m in the UK though, dunno if that is making a difference.

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