# The game just crashed

**URL:** <https://community.gemsofwar.com/t/the-game-just-crashed/47280>\
**Category:** Support\
**Created:** [October 14, 2018, 8:29pm UTC](https://community.gemsofwar.com/t/the-game-just-crashed/47280 "2018-10-14T20:29:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AngrySquirrel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/angrysquirrel/32/47487_2.png) [@AngrySquirrel](https://community.gemsofwar.com/u/AngrySquirrel)\
**Post date:** [October 14, 2018, 8:29pm UTC](https://community.gemsofwar.com/t/the-game-just-crashed/47280/1 "2018-10-14T20:29:15Z")

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**What you were expecting to happen, and what actually happened?** I expected to open up the game but it crashed

**What are the steps to make it happen again?**

1. open
2. crash

**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!** no

im serious my device is perfect but this game seriously ruined it

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**Author:** ![jzg](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jzg/32/53451_2.png) [@jzg](https://community.gemsofwar.com/u/jzg)\
**Post date:** [October 15, 2018, 8:22pm UTC](https://community.gemsofwar.com/t/the-game-just-crashed/47280/3 "2018-10-15T20:22:37Z")

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> [@AngrySquirrel](#):
>
> my device is perfect but this game seriously ruined it

How did game crashing ruin your device?  
Did you try clearing the cache or reinstaling the app?  
Here are some basic steps in troubleshooting [https://gemsofwar.zendesk.com/hc/en-us/articles/333757034935-General-troubleshooting-guide-Amazon-iOS-and-Android-](https://gemsofwar.zendesk.com/hc/en-us/articles/333757034935-General-troubleshooting-guide-Amazon-iOS-and-Android-)