# The game is unplayable (solved)

**URL:** <https://community.gemsofwar.com/t/the-game-is-unplayable-solved/43042>\
**Category:** Support\
**Created:** [July 25, 2018, 11:02am UTC](https://community.gemsofwar.com/t/the-game-is-unplayable-solved/43042 "2018-07-25T11:02:34Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ONOPALAVER](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/onopalaver/32/46403_2.png) [@ONOPALAVER](https://community.gemsofwar.com/u/ONOPALAVER)\
**Post date:** [July 25, 2018, 11:02am UTC](https://community.gemsofwar.com/t/the-game-is-unplayable-solved/43042/1 "2018-07-25T11:02:34Z")

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The game is really unplayable right now.

It takes long time loading everything. 😥  
Pc/Steam here.

And I see it happens to many people.

😕

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**Author:** ![Rockwell](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@Rockwell](https://community.gemsofwar.com/u/Rockwell)\
**Post date:** [July 25, 2018, 11:06am UTC](https://community.gemsofwar.com/t/the-game-is-unplayable-solved/43042/2 "2018-07-25T11:06:24Z")

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There appear to be Server Issues according to the in-game notification.

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**Author:** ![ONOPALAVER](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/onopalaver/32/46403_2.png) [@ONOPALAVER](https://community.gemsofwar.com/u/ONOPALAVER)\
**Post date:** [July 25, 2018, 11:08am UTC](https://community.gemsofwar.com/t/the-game-is-unplayable-solved/43042/3 "2018-07-25T11:08:00Z")

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not to me, my servers are online and green colour  
😥

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**Author:** ![Fuligin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fuligin/32/35476_2.png) [@Fuligin](https://community.gemsofwar.com/u/Fuligin)\
**Post date:** [July 25, 2018, 11:16am UTC](https://community.gemsofwar.com/t/the-game-is-unplayable-solved/43042/4 "2018-07-25T11:16:29Z")

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[https://status.gemsofwar.com](https://status.gemsofwar.com)

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**Author:** ![ONOPALAVER](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/onopalaver/32/46403_2.png) [@ONOPALAVER](https://community.gemsofwar.com/u/ONOPALAVER)\
**Post date:** [July 25, 2018, 11:19am UTC](https://community.gemsofwar.com/t/the-game-is-unplayable-solved/43042/5 "2018-07-25T11:19:30Z")

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every 60 to 120 seconds change the status

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**Author:** ![ONOPALAVER](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/onopalaver/32/46403_2.png) [@ONOPALAVER](https://community.gemsofwar.com/u/ONOPALAVER)\
**Post date:** [July 25, 2018, 1:15pm UTC](https://community.gemsofwar.com/t/the-game-is-unplayable-solved/43042/6 "2018-07-25T13:15:17Z")

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> [@Server Issues 25/7 Midday GMT](https://community.gemsofwar.com/t/server-issues-25-7-midday-gmt/43055):
>
> Hi everyone, We’ve been investigating reports of server issues for the last hour or so. Turns out one of our Amazon database servers suffered a hardware fault, and is currently being replaced by our database provider. No ETA on how long it will take, but I just wanted to let you know we’re aware of the issue and the problem is currently in the process of being fixed.

game works again 🙂
