# The game is loading forever after every match

**URL:** <https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399>\
**Category:** Bug Reports\
**Created:** [November 27, 2018, 2:51pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399 "2018-11-27T14:51:02Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![Maurice84](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maurice84/32/41759_2.png) [@Maurice84](https://community.gemsofwar.com/u/Maurice84)\
**Post date:** [November 27, 2018, 2:51pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/1 "2018-11-27T14:51:02Z")

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I had never this problem before. Yesterday all was fine. But since today after every match the game loads “forever”. The match is starting normal, the match isn`t laggy, but after every match I have to wait a long time, until the results are shown. There seems no problem with the severs… so I am the only one with this problem?  
The game is nearly unplayable for me at the moment. ☹

PS: My internet is fine, this is not the problem.

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**Author:** ![Maurice84](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maurice84/32/41759_2.png) [@Maurice84](https://community.gemsofwar.com/u/Maurice84)\
**Post date:** [November 27, 2018, 3:27pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/2 "2018-11-27T15:27:47Z")

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Now even other parts of the game are loading “forever” sometimes. x\_X

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/1/818c4654fbed98409789942bb88af0c91a62eaaa.jpeg)  
The message says there is a problem with the servers, but on the homepage is written (as far as I see) that the servers are fine. The message says too, I should restart the game - what I have allready done, but it doesn´t help. ☹

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**Author:** ![EnsignGarak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ensigngarak/32/17147_2.png) [@EnsignGarak](https://community.gemsofwar.com/u/EnsignGarak)\
**Post date:** [November 27, 2018, 3:28pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/3 "2018-11-27T15:28:00Z")

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Just curious – What platform are you playing on? I have not loaded up yet this morning…

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**Author:** ![Maurice84](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maurice84/32/41759_2.png) [@Maurice84](https://community.gemsofwar.com/u/Maurice84)\
**Post date:** [November 27, 2018, 3:30pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/4 "2018-11-27T15:30:02Z")

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I am playing on the PC.

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**Author:** ![Zaraa](https://avatars.discourse-cdn.com/v4/letter/z/8dc957/32.png) [@Zaraa](https://community.gemsofwar.com/u/Zaraa)\
**Post date:** [November 27, 2018, 3:37pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/5 "2018-11-27T15:37:25Z")

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same problem here…playin on phone

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**Author:** ![Maurice84](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maurice84/32/41759_2.png) [@Maurice84](https://community.gemsofwar.com/u/Maurice84)\
**Post date:** [November 27, 2018, 4:03pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/6 "2018-11-27T16:03:01Z")

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Now even the matches don´t start anymore.  
No delve event value for me today it seems like. 😢

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**Author:** ![Ndhcity1](https://avatars.discourse-cdn.com/v4/letter/n/f14d63/32.png) [@Ndhcity1](https://community.gemsofwar.com/u/Ndhcity1)\
**Post date:** [November 27, 2018, 6:12pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/7 "2018-11-27T18:12:34Z")

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Ps4 plattform always ever loads not playing today

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**Author:** ![Ndhcity1](https://avatars.discourse-cdn.com/v4/letter/n/f14d63/32.png) [@Ndhcity1](https://community.gemsofwar.com/u/Ndhcity1)\
**Post date:** [November 27, 2018, 6:16pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/8 "2018-11-27T18:16:56Z")

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Global and guild chat destroy by me xD

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**Author:** ![pilsken](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pilsken/32/40429_2.png) [@pilsken](https://community.gemsofwar.com/u/pilsken)\
**Post date:** [November 27, 2018, 7:50pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/9 "2018-11-27T19:50:27Z")

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still server issues on pc here

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**Author:** ![Ghaleon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ghaleon/32/24539_2.png) [@Ghaleon](https://community.gemsofwar.com/u/Ghaleon)\
**Post date:** [November 27, 2018, 8:00pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/10 "2018-11-27T20:00:29Z")

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Working fine here in PS4.

I’m in the USA

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**Author:** ![pilsken](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pilsken/32/40429_2.png) [@pilsken](https://community.gemsofwar.com/u/pilsken)\
**Post date:** [November 27, 2018, 8:25pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/11 "2018-11-27T20:25:01Z")

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game cannot load assets during start up…  
retry retry retry and after a while it works but no normal play possible  
(and no yellow or red server problem exclamation mark)

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**Author:** ![pilsken](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pilsken/32/40429_2.png) [@pilsken](https://community.gemsofwar.com/u/pilsken)\
**Post date:** [November 27, 2018, 8:40pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/12 "2018-11-27T20:40:44Z")

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just the forum and the internet address [https://gemsofwar.com/](https://gemsofwar.com/) was not reachable for me for about 1min (connecting time out) from Germany  
during this time my internetconnection worked fine

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**Author:** ![anon88626343](https://avatars.discourse-cdn.com/v4/letter/a/5fc32e/32.png) [@anon88626343](https://community.gemsofwar.com/u/anon88626343)\
**Post date:** [November 27, 2018, 9:03pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/13 "2018-11-27T21:03:11Z")

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Looks like a German ISP problem. Same for me since this morning. On my phone I have no trouble playing with mobile data (Telekom), but when I switch to Wifi or cable and use my DSL connection (1&1) game wont load or get stuck after a few minutes.

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**Author:** ![Dargelos](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dargelos/32/36415_2.png) [@Dargelos](https://community.gemsofwar.com/u/Dargelos)\
**Post date:** [November 27, 2018, 9:52pm UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/14 "2018-11-27T21:52:37Z")

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Same problem here on PS4, i am in Germany, and takes forever between battles… “Server Error”

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [November 28, 2018, 1:13am UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/15 "2018-11-28T01:13:04Z")

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Hey there, thanks for the reports, we’re looking into this. If anyone is experiencing this issue please let us know:

1. What is your ISP (internet service provider)?
2. Please follow [Step 6 of this article](https://gemsofwar.zendesk.com/hc/en-us/articles/333757035755-Connection-issues-troubleshooting-) and **private message** me the results
3. When did this begin occurring?
4. Please quote the exact error message you are receiving (if you have not already)
5. Are you using WiFi, Ethernet, or 3G/4G?

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**Author:** ![anon88626343](https://avatars.discourse-cdn.com/v4/letter/a/5fc32e/32.png) [@anon88626343](https://community.gemsofwar.com/u/anon88626343)\
**Post date:** [November 28, 2018, 7:54am UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/16 "2018-11-28T07:54:07Z")

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Looks like everything is back to normal for me. Thanks anyway! ☀

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**Author:** ![Ndhcity1](https://avatars.discourse-cdn.com/v4/letter/n/f14d63/32.png) [@Ndhcity1](https://community.gemsofwar.com/u/Ndhcity1)\
**Post date:** [November 28, 2018, 8:18am UTC](https://community.gemsofwar.com/t/the-game-is-loading-forever-after-every-match/49399/17 "2018-11-28T08:18:43Z")

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Game load normal today thanks ^^
