# The game doesn't start, servers work very well
**URL:** https://community.gemsofwar.com/t/the-game-doesnt-start-servers-work-very-well/26827
**Category:** Support
**Created:** [July 3, 2017, 7:11am UTC](https://community.gemsofwar.com/t/the-game-doesnt-start-servers-work-very-well/26827 "2017-07-03T07:11:59Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@yavanna07](https://community.gemsofwar.com/u/yavanna07)
#### Post date: [July 3, 2017, 7:11am UTC](https://community.gemsofwar.com/t/the-game-doesnt-start-servers-work-very-well/26827/1 "2017-07-03T07:11:59Z")
Every time a want to play the game i have to open it three or more times, always the message of server problem.
First: take your money spente in servers back, you have been defrauded, the game work patheticly, slower than ever and now doesn’t charge at the start, frustrating…
Second: Buy real servers, you have the game in a gameboy, and we can’t play
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### Author:  [@Lelricon](https://community.gemsofwar.com/u/Lelricon)
#### Post date: [July 3, 2017, 7:20am UTC](https://community.gemsofwar.com/t/the-game-doesnt-start-servers-work-very-well/26827/2 "2017-07-03T07:20:38Z")
I’m fine here.
From your description, it sounds like the problem is your connections, because the game servers are working fine.
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### Author:  [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)
#### Post date: [July 3, 2017, 7:23am UTC](https://community.gemsofwar.com/t/the-game-doesnt-start-servers-work-very-well/26827/3 "2017-07-03T07:23:36Z")
Also please be aware that at event rollover there can be a few moments where the game stalls.
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### Author:  [@yavanna07](https://community.gemsofwar.com/u/yavanna07)
#### Post date: [July 3, 2017, 7:26am UTC](https://community.gemsofwar.com/t/the-game-doesnt-start-servers-work-very-well/26827/4 "2017-07-03T07:26:36Z")
the problem is not only today, it was yerterday, and saturday… all the week
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### Author:  [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)
#### Post date: [July 3, 2017, 8:08am UTC](https://community.gemsofwar.com/t/the-game-doesnt-start-servers-work-very-well/26827/5 "2017-07-03T08:08:02Z")
We haven’t had any server interruptions on our side this week. Please contact support here [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us) so we can help you further.
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### Author:  [@Sidousai](https://community.gemsofwar.com/u/Sidousai)
#### Post date: [July 3, 2017, 11:09am UTC](https://community.gemsofwar.com/t/the-game-doesnt-start-servers-work-very-well/26827/6 "2017-07-03T11:09:36Z")
> [@yavanna07](#):
>
> the problem is not only today, it was yerterday, and saturday… all the week
I was fine all week.
So may be the problem really is on your end .
You might want to call up your Internet provider instead