# \[Tech Issue\] Unable to read data from our servers

**URL:** <https://community.gemsofwar.com/t/tech-issue-unable-to-read-data-from-our-servers/62613>\
**Category:** Bug Reports\
**Created:** [April 7, 2020, 12:43pm UTC](https://community.gemsofwar.com/t/tech-issue-unable-to-read-data-from-our-servers/62613 "2020-04-07T12:43:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DonDen11](https://avatars.discourse-cdn.com/v4/letter/d/a87d85/32.png) [@DonDen11](https://community.gemsofwar.com/u/DonDen11)\
**Post date:** [April 7, 2020, 12:43pm UTC](https://community.gemsofwar.com/t/tech-issue-unable-to-read-data-from-our-servers/62613/1 "2020-04-07T12:43:07Z")

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**Steam win7-64bit**

 ![329110_screenshots_20200407174143_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/f/6f482e3b83058829ace07fa0446ad7cb57dee987.jpeg)

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**Author:** ![DonDen11](https://avatars.discourse-cdn.com/v4/letter/d/a87d85/32.png) [@DonDen11](https://community.gemsofwar.com/u/DonDen11)\
**Post date:** [April 10, 2020, 12:39pm UTC](https://community.gemsofwar.com/t/tech-issue-unable-to-read-data-from-our-servers/62613/2 "2020-04-10T12:39:25Z")

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Is there support here?

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**Author:** ![Rosenkreuz1979](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rosenkreuz1979/32/61425_2.png) [@Rosenkreuz1979](https://community.gemsofwar.com/u/Rosenkreuz1979)\
**Post date:** [April 10, 2020, 1:14pm UTC](https://community.gemsofwar.com/t/tech-issue-unable-to-read-data-from-our-servers/62613/3 "2020-04-10T13:14:53Z")

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Maybe [gemsofwar.zendesk.com](http://gemsofwar.zendesk.com) is better to refer?

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [April 15, 2020, 4:57am UTC](https://community.gemsofwar.com/t/tech-issue-unable-to-read-data-from-our-servers/62613/4 "2020-04-15T04:57:13Z")

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Hey sorry for the delayed reply, if you’re still having this issue you can use this link to write a support ticket for direct help:  
[https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013356](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356)