# \[Tech Issue\] Tower of Doom - room locked open, can't enter boss room, stuck on floor 2

**URL:** <https://community.gemsofwar.com/t/tech-issue-tower-of-doom-room-locked-open-cant-enter-boss-room-stuck-on-floor-2/63605>\
**Category:** Bug Reports\
**Created:** [May 18, 2020, 10:33am UTC](https://community.gemsofwar.com/t/tech-issue-tower-of-doom-room-locked-open-cant-enter-boss-room-stuck-on-floor-2/63605 "2020-05-18T10:33:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MeanoPaws](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/meanopaws/32/62403_2.png) [@MeanoPaws](https://community.gemsofwar.com/u/MeanoPaws)\
**Post date:** [May 18, 2020, 10:33am UTC](https://community.gemsofwar.com/t/tech-issue-tower-of-doom-room-locked-open-cant-enter-boss-room-stuck-on-floor-2/63605/1 "2020-05-18T10:33:48Z")

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**Platform, device version and operating system:**  
PC, Windows 10

**Screenshot or image:**

 ![GOW Tower of Doom problem](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/1/3113c2d572994cedf841c49015402d83113d4525.jpeg)

**What you were expecting to happen, and what actually happened:**  
I played Floor 2, Room 2 - got a power forge scroll but didn’t pay attention to anything else. Room stayed open, but can only be entered with a Fireball Scroll. Finished other rooms - no unlock scroll. Can’t enter boss room & can’t continue up the tower ☹

Room 2 card image should have gone and been replaced by skull & crossbones. Should have received an unlock scroll somewhere.

**How often does this happen? When did it begin happening?**  
Once off

**Steps to make it happen again**  
Just played the room as normal. Not sure if I clicked to quickly on the button after the rewards for the room appeared or something. No other obvious thing I did differently from usual. [Ctrl][TAB]ed to another window at some point.

Thx!

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [May 20, 2020, 4:06am UTC](https://community.gemsofwar.com/t/tech-issue-tower-of-doom-room-locked-open-cant-enter-boss-room-stuck-on-floor-2/63605/2 "2020-05-20T04:06:42Z")

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Hey, I just replied to your support ticket about this.

Your Sigil wasn’t taken for floor 2, room II so you’re safe to play that battle again.  
There may have been a connection issue when you finished that battle as your progress wasn’t received on the game server after the battle so you didn’t lose a sigil.