# \[Tech Issue\] Starting Gems on PS4 delayed (since 5.1?)

**URL:** https://community.gemsofwar.com/t/tech-issue-starting-gems-on-ps4-delayed-since-5-1/65536
**Category:** Bug Reports
**Created:** [August 18, 2020, 4:34am UTC](https://community.gemsofwar.com/t/tech-issue-starting-gems-on-ps4-delayed-since-5-1/65536 "2020-08-18T04:34:13Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Live](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/live/32/40596_2.png) [@Live](https://community.gemsofwar.com/u/Live)
#### Post date: [August 18, 2020, 4:34am UTC](https://community.gemsofwar.com/t/tech-issue-starting-gems-on-ps4-delayed-since-5-1/65536/1 "2020-08-18T04:34:13Z")

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**Platform, device version and operating system:**  
PS4

**Screenshot or image:**  
No screenshot, starting sequence hangs much longer on 2/3 of the loading bar.

**What you were expecting to happen, and what actually happened:**  
Starting Gems on PS4 takes more time than some weeks ago. The game itsefls runs normal after starting.

**How often does this happen? When did it begin happening?**  
Each start, tested with different accounts on different PS4 Consoles.

**Steps to make it happen again**  
Start Gems of War on PS4.

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### Author: ![Ghaleon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ghaleon/32/24539_2.png) [@Ghaleon](https://community.gemsofwar.com/u/Ghaleon)
#### Post date: [August 18, 2020, 4:44am UTC](https://community.gemsofwar.com/t/tech-issue-starting-gems-on-ps4-delayed-since-5-1/65536/2 "2020-08-18T04:44:52Z")

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I’m on ps4 and can say I haven’t seen an increase in load times. Just my personal experience, will monitor though just in case.

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### Author: ![mld-81](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mld-81/32/63170_2.png) [@mld-81](https://community.gemsofwar.com/u/mld-81)
#### Post date: [August 18, 2020, 7:35am UTC](https://community.gemsofwar.com/t/tech-issue-starting-gems-on-ps4-delayed-since-5-1/65536/3 "2020-08-18T07:35:39Z")

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Can also confirm no changes here as well on PS4 👍

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### Author: ![Live](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/live/32/40596_2.png) [@Live](https://community.gemsofwar.com/u/Live)
#### Post date: [August 19, 2020, 9:45am UTC](https://community.gemsofwar.com/t/tech-issue-starting-gems-on-ps4-delayed-since-5-1/65536/4 "2020-08-19T09:45:02Z")

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Hmm, all other Internet related things run normal an Internet ist 100MBit+…  
Does it make any difference from which country the PSN Account is from?

I am playing with a US Account on a Gems Client from the german store (from germany).

But I think they all connect to the same Servers, so there should be no difference…

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### Author: ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [August 20, 2020, 8:50am UTC](https://community.gemsofwar.com/t/tech-issue-starting-gems-on-ps4-delayed-since-5-1/65536/5 "2020-08-20T08:50:01Z")

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What country was the PS4 purchased from?  
Are you saying the PS4’s region is EU but your PSN account was created in US region originally?  
It could be a coincidence with the lag on start up (maybe there’s minor server or connection issues recently), or I guess it could be something to do with your region

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### Author: ![Live](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/live/32/40596_2.png) [@Live](https://community.gemsofwar.com/u/Live)
#### Post date: [August 21, 2020, 5:31am UTC](https://community.gemsofwar.com/t/tech-issue-starting-gems-on-ps4-delayed-since-5-1/65536/6 "2020-08-21T05:31:03Z")

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Both PS4 are purchased in germany (CUH-12xxA Standard & CUH-70xxB Pro), both have been upgraded with a SSHD (1TB & 2TB).

Yes i log in both with a German and an US PSN Account.  
Do they make a difference at server side?

The last one-third of the loading bar was delayed, so the start time was above 1 minute for some time. Now it lasts ~40 seconds and seems to be back to normal.
