# \[Tech Issue?\] Some Fireball!

**URL:** <https://community.gemsofwar.com/t/tech-issue-some-fireball/65383>\
**Category:** Bug Reports\
**Created:** [August 11, 2020, 3:36am UTC](https://community.gemsofwar.com/t/tech-issue-some-fireball/65383 "2020-08-11T03:36:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Mana\_Surgeon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mana_surgeon/32/55678_2.png) [@Mana\_Surgeon](https://community.gemsofwar.com/u/Mana_Surgeon)\
**Post date:** [August 11, 2020, 3:36am UTC](https://community.gemsofwar.com/t/tech-issue-some-fireball/65383/1 "2020-08-11T03:36:00Z")

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**Platform, device version and operating system:**

Nintendo Switch

**Screenshot or image:**

N/A

**What you were expecting to happen, and what actually happened:**  
Every time I used a fireball scroll or heroism scroll on Sunday (yesterday), it crashed the game right after the rewards screen.

When I rebooted the game, it turned out the scrolls were correctly processed, and the room/floor I used the scroll on was cleared, so I wasn’t cheated in any way that I could see (e.g., the luck scroll I received on the rewards screen was correctly added to my Doom total).

**How often does this happen? When did it begin happening?**  
Every time I used a fireball scroll or a heroism scroll.

**Steps to make it happen again**  
It happened with all three fireball scrolls and with the heroism scroll I used on Sunday. It occurred on floors 26-30 of the Tower of Doom.

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**Author:** ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)\
**Post date:** [August 11, 2020, 4:34am UTC](https://community.gemsofwar.com/t/tech-issue-some-fireball/65383/2 "2020-08-11T04:34:34Z")

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> [@\[Tech Issue?\]Game crashes when using fireball scroll](https://community.gemsofwar.com/t/game-crashes-when-using-fireball-scroll/65282):
>
> Platform, device version and operating system: switch Screenshot or image: What you were expecting to happen, and what actually happened: Use a fireball scroll and game fatal errors and restarts. How often does this happen? When did it begin happening? From what I can tell every time in tod this week. \*\*Steps to make it happen Use a fireball scroll on Nintendo switch this week. Not sure if heroism scrolls are going to do it.

First reported 4 days ago: not sure if @EmTheGem ever received a response to his Bug Report.  
😊 🖖

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**Author:** ![EmTheGem](https://avatars.discourse-cdn.com/v4/letter/e/9e8a1a/32.png) [@EmTheGem](https://community.gemsofwar.com/u/EmTheGem)\
**Post date:** [August 11, 2020, 5:52am UTC](https://community.gemsofwar.com/t/tech-issue-some-fireball/65383/3 "2020-08-11T05:52:52Z")

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I submitted mine via the actual ticket submission. Someone else submitted it on the forum. No one (as far as I know) has gotten a response.

I was told due to high volume it would take 5-12 business days to get a response… So like a week to go? 😬

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [August 20, 2020, 9:08am UTC](https://community.gemsofwar.com/t/tech-issue-some-fireball/65383/4 "2020-08-20T09:08:04Z")

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Hey, sorry for the long wait times on support at the moment, we will reply to your tickets as soon as we’re able to.

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**Author:** ![EmTheGem](https://avatars.discourse-cdn.com/v4/letter/e/9e8a1a/32.png) [@EmTheGem](https://community.gemsofwar.com/u/EmTheGem)\
**Post date:** [August 20, 2020, 6:18pm UTC](https://community.gemsofwar.com/t/tech-issue-some-fireball/65383/5 "2020-08-20T18:18:50Z")

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@Kafka Appreciate it! Obviously the event is over but want to make sure it is fixed for next time. Thank you!