# \[Tech Issue - Not a Bug\] Game Login issues

**URL:** <https://community.gemsofwar.com/t/tech-issue-not-a-bug-game-login-issues/60213>\
**Category:** Bug Reports\
**Created:** [December 22, 2019, 6:16pm UTC](https://community.gemsofwar.com/t/tech-issue-not-a-bug-game-login-issues/60213 "2019-12-22T18:16:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Xolfs](https://avatars.discourse-cdn.com/v4/letter/x/ecccb3/32.png) [@Xolfs](https://community.gemsofwar.com/u/Xolfs)\
**Post date:** [December 22, 2019, 6:16pm UTC](https://community.gemsofwar.com/t/tech-issue-not-a-bug-game-login-issues/60213/1 "2019-12-22T18:16:34Z")

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Hello everyone,  
I’m having this issue

 ![gems of war.PNG](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/1/21e8997c036d7dadd27f2c3d9edbd5cb83d2aa21.jpeg)  
For a day. Everything else working fine. PLaying other games. websites etc. Just Gems of War.  
My platform is Pc. Windows10.  
Gave access to GoW from firewall. Didnt work. itegrity check didnt work. Closed anti virus Didnt work.  
So if anyone have an idea. Thanks for that.  
Edit: Tried solutions at

> **[Steam and PC performance issues](https://gemsofwar.zendesk.com/hc/en-us/articles/203517845-Steam-and-PC-performance-issues)**
>
> Follow the steps in this guide to help correct performance, crashing or hardware issues with Gems of War on the PC when playing the game through steam.
> Note: Please ensure Gems of War of war is clo...

No luck.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [December 23, 2019, 6:36am UTC](https://community.gemsofwar.com/t/tech-issue-not-a-bug-game-login-issues/60213/2 "2019-12-23T06:36:49Z")

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Hey the game server has been up so there may have been a temporary issue somewhere in the connection between us.

You might want to try this article instead if you’re still having the problem:

> **[Connection issues troubleshooting](https://gemsofwar.zendesk.com/hc/en-us/articles/333757035755-Connection-issues-troubleshooting-)**
>
> Try these steps if you encounter connection issues with the server or game.
> These can be used as prevention for slow internet or connection problems as well as to fix a problem.
> 1. Check the game s...

Let me know how you go.

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**Author:** ![Xolfs](https://avatars.discourse-cdn.com/v4/letter/x/ecccb3/32.png) [@Xolfs](https://community.gemsofwar.com/u/Xolfs)\
**Post date:** [December 23, 2019, 3:36pm UTC](https://community.gemsofwar.com/t/tech-issue-not-a-bug-game-login-issues/60213/3 "2019-12-23T15:36:34Z")

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Hey Kafka,  
First hope your day goes well.  
Second i tried that as well and didnt work. I forgot to link that as well. My bad. But i went to work and come back and now i can enter game. One and half day without connection lol. I don’t have any idea about how it is solved.Sorry if someone else having this trouble as well.  
Thanks for your reply as well. Have a nice day

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**Author:** ![Xolfs](https://avatars.discourse-cdn.com/v4/letter/x/ecccb3/32.png) [@Xolfs](https://community.gemsofwar.com/u/Xolfs)\
**Post date:** [December 28, 2019, 11:32pm UTC](https://community.gemsofwar.com/t/tech-issue-not-a-bug-game-login-issues/60213/4 "2019-12-28T23:32:51Z")

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@Kafka  
Hi sorry to bother you again. But i got a little fix for that issue. Not fix but allowed me to login everytime i do.  
When i got that issue resterted router. and login to the game. I dont know why this didnt work at first time. Happened several times. Dont know what couses this but thats how i get around with it.