# \[Tech issue\] Global chat unavailable

**URL:** <https://community.gemsofwar.com/t/tech-issue-global-chat-unavailable/65439>\
**Category:** Bug Reports\
**Created:** [August 13, 2020, 11:19pm UTC](https://community.gemsofwar.com/t/tech-issue-global-chat-unavailable/65439 "2020-08-13T23:19:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Baggs](https://avatars.discourse-cdn.com/v4/letter/b/71c47a/32.png) [@Baggs](https://community.gemsofwar.com/u/Baggs)\
**Post date:** [August 13, 2020, 11:19pm UTC](https://community.gemsofwar.com/t/tech-issue-global-chat-unavailable/65439/1 "2020-08-13T23:19:04Z")

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I am playing on an Android phone.  
For the past several days I cant access the global chat. Whenever I click on the icon, then click “yes” to connect to global chat, simply nothing happens.  
What is the matter?

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [August 20, 2020, 9:05am UTC](https://community.gemsofwar.com/t/tech-issue-global-chat-unavailable/65439/2 "2020-08-20T09:05:29Z")

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If you’re still having this issue, please try disconnect from the entire chat (including Guild chat, force closing the game and re-opening it.

If you still can’t connect to chat after doing that please contact us at support using this link:  
[https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013356](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356)