# \[Tech Issue\] Game still crashing when kicking guild members after 3 reports and over a month: nothing being done

**URL:** https://community.gemsofwar.com/t/tech-issue-game-still-crashing-when-kicking-guild-members-after-3-reports-and-over-a-month-nothing-being-done/71669
**Category:** Bug Reports
**Created:** [August 29, 2021, 11:51pm UTC](https://community.gemsofwar.com/t/tech-issue-game-still-crashing-when-kicking-guild-members-after-3-reports-and-over-a-month-nothing-being-done/71669 "2021-08-29T23:51:47Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![The-Reaper](https://avatars.discourse-cdn.com/v4/letter/t/3be4f8/32.png) [@The-Reaper](https://community.gemsofwar.com/u/The-Reaper)
#### Post date: [August 29, 2021, 11:51pm UTC](https://community.gemsofwar.com/t/tech-issue-game-still-crashing-when-kicking-guild-members-after-3-reports-and-over-a-month-nothing-being-done/71669/1 "2021-08-29T23:51:48Z")

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**Platform, device version and operating system:** PS4

\*\*Screenshot or image: ![image](https://sea1.discourse-cdn.com/flex019/images/transparent.png)

**What you were expecting to happen, and what actually happened:**

WHEN I KICK MEMBERS FROM GUILD, THE GAME CRASHES (CE-34878-0), WHEN I RESTART APP, THE MEMBER HAS BEEN KICKED.

**How often does this happen? When did it begin happening?**  
THIS HAPPENS EVERYTIME I KICK A MEMBER FROM GUILD.

**Steps to make it happen again**  
GUILD - ROSTER - MEMBER - KICK - CRASH

THIS IS THE THIRD (3) TIME I HAVE REPORTED IT ON HERE, IT HAS BEEN HAPPENING FOR OVER A MONTH AND NOTHING (0) HAS BEEN DONE TO ACKNOWLEDGE OR FIX IT.

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### Author: ![OneWorld](https://avatars.discourse-cdn.com/v4/letter/o/48db29/32.png) [@OneWorld](https://community.gemsofwar.com/u/OneWorld)
#### Post date: [August 30, 2021, 4:32pm UTC](https://community.gemsofwar.com/t/tech-issue-game-still-crashing-when-kicking-guild-members-after-3-reports-and-over-a-month-nothing-being-done/71669/2 "2021-08-30T16:32:20Z")

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> [@The-Reaper](#):
>
> NOTHING (0) HAS BEEN DONE TO ACKNOWLEDGE OR FIX IT.

> [@Game crashing](https://community.gemsofwar.com/t/game-crashing/71275/3):
>
> Hey @The-Reaper
> 
> if you haven’t already, please submit a ticket through to Support so we can look into this further for you.  
> If you can attach any relevant videos or screenshots to the ticket, that will also be extremely helpful!
> 
> Jeto - Support Human 🧙🏻‍♀️

Did you contact support like they asked you to?

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### Author: ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)
#### Post date: [August 31, 2021, 2:19am UTC](https://community.gemsofwar.com/t/tech-issue-game-still-crashing-when-kicking-guild-members-after-3-reports-and-over-a-month-nothing-being-done/71669/3 "2021-08-31T02:19:57Z")

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Hey hey! 🙂

I’ve looked and can see that ticket has been received @The-Reaper. Our Support Team will look into this and respond!

OminousGMan - Support Human 🕵️‍♂️