# \[Tech Issue\] Error 16: Asset will not download

**URL:** <https://community.gemsofwar.com/t/tech-issue-error-16-asset-will-not-download/61963>\
**Category:** Bug Reports\
**Created:** [March 12, 2020, 11:24am UTC](https://community.gemsofwar.com/t/tech-issue-error-16-asset-will-not-download/61963 "2020-03-12T11:24:35Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Courtenay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/courtenay/32/25096_2.png) [@Courtenay](https://community.gemsofwar.com/u/Courtenay)\
**Post date:** [March 12, 2020, 11:24am UTC](https://community.gemsofwar.com/t/tech-issue-error-16-asset-will-not-download/61963/1 "2020-03-12T11:24:35Z")

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**Platform, device version and operating system:**  
PC, Windows 10

**Screenshot or image:**

 ![GemsBug38](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/5/c5dbb15d694136c814366cbf68bd64cfa82549e8.jpeg)  
**What you were expecting to happen, and what actually happened:**  
I expect the game to start. Instead, I repeatedly get the ERROR 16 error message.

**How often does this happen? When did it begin happening?**  
Every time I start the game or try retry. It started after the 4.8 update.

**Steps to make it happen again**  
Start the game, or hit retry on Error 16 after game has started.

I have restarted my PC, uninstalled and reinstalled the game, and had Steam verify the installation. None of this helped.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [March 12, 2020, 10:06pm UTC](https://community.gemsofwar.com/t/tech-issue-error-16-asset-will-not-download/61963/3 "2020-03-12T22:06:59Z")

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Are you also playing on mobile? If so you’ll need to update to 4.8 on all devices.

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [March 13, 2020, 12:03am UTC](https://community.gemsofwar.com/t/tech-issue-error-16-asset-will-not-download/61963/4 "2020-03-13T00:03:05Z")

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> [@Kafka](#):
>
> Are you also playing on mobile? If so you’ll need to update to 4.8 on all devices.

On the Chromebook I have 5 different accounts with gems of war on them. All accounts had to be updated seperately despite it being one device to get the Error 16 to go away.

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<div class="post-metadata">

**Author:** ![Courtenay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/courtenay/32/25096_2.png) [@Courtenay](https://community.gemsofwar.com/u/Courtenay)\
**Post date:** [March 13, 2020, 12:13am UTC](https://community.gemsofwar.com/t/tech-issue-error-16-asset-will-not-download/61963/5 "2020-03-13T00:13:49Z")

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OK. I had to uninstall my Nook GoW, reinstall it, relink my account. PC GoW still did not work. Restarted PC, and only then did my PC GoW work.

I haven’t actually played GoW on my Nook in months; it never occurred to me that my PC would have anything to do with my Nook.