# Support Knowlegde **URL:** \ **Category:** Support\ **Created:** [January 3, 2018, 10:39pm UTC](https://community.gemsofwar.com/t/support-knowlegde/34639 "2018-01-03T22:39:13Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![TheWitcher](https://avatars.discourse-cdn.com/v4/letter/t/90db22/32.png) [@TheWitcher](https://community.gemsofwar.com/u/TheWitcher)\ **Post date:** [January 3, 2018, 10:39pm UTC](https://community.gemsofwar.com/t/support-knowlegde/34639/1 "2018-01-03T22:39:13Z")
I would like to add a comment about customer support. Over the past several months I have been in contact with Kafka through GoW customer support link. Kafka has been extremely helpful in questions I have put to him/her and could not have asked for better customer relations from Kafka. Kafka is very knowledgeable and understanding, a rare ability with customer support people. Keep up the great work Kafka I have appreciated all the insight you have given to me regarding the game as a whole. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [January 3, 2018, 11:00pm UTC](https://community.gemsofwar.com/t/support-knowlegde/34639/2 "2018-01-03T23:00:09Z")
Thanks for taking the time to write feedback 🙂 ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [January 4, 2018, 12:01am UTC](https://community.gemsofwar.com/t/support-knowlegde/34639/3 "2018-01-04T00:01:09Z")
Thanks for the kind words Witcher 🙂 I’m glad I’ve been able to help you out. All the best for the new year ---
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [January 4, 2018, 12:18am UTC](https://community.gemsofwar.com/t/support-knowlegde/34639/4 "2018-01-04T00:18:57Z")
![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/b/7bf68c8090648b7064e6a38fd02d5647512c2aec.gif) ---
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [January 4, 2018, 12:26am UTC](https://community.gemsofwar.com/t/support-knowlegde/34639/5 "2018-01-04T00:26:44Z")
Whenever I see your name here or in PS4 chat, I always think of this: [![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/0/b0784eee34c822dc54dd9ecfd504b50a6ee9aa20.jpeg "Prague's Kafka International Named Most Alienating Airport") ](https://www.youtube.com/watch?v=gEyFH-a-XoQ) It’s good to know that, unlike your airport namesake, you are not “completely indifferent to (player) needs”. ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [January 4, 2018, 1:00am UTC](https://community.gemsofwar.com/t/support-knowlegde/34639/6 "2018-01-04T01:00:01Z")
This whole thread warms my salty heart! ---
**Author:** ![Amadan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amadan/32/7653_2.png) [@Amadan](https://community.gemsofwar.com/u/Amadan)\ **Post date:** [January 4, 2018, 2:55am UTC](https://community.gemsofwar.com/t/support-knowlegde/34639/7 "2018-01-04T02:55:50Z")
On an tangential note: someone named “Kafka” being helpful and understanding is pegging my Irony Meter right off the scale. ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [January 4, 2018, 2:59am UTC](https://community.gemsofwar.com/t/support-knowlegde/34639/8 "2018-01-04T02:59:07Z")
Sure you not confusing it with Kefka? 😉 ---
**Author:** ![Amadan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amadan/32/7653_2.png) [@Amadan](https://community.gemsofwar.com/u/Amadan)\ **Post date:** [January 4, 2018, 12:53pm UTC](https://community.gemsofwar.com/t/support-knowlegde/34639/9 "2018-01-04T12:53:22Z")
“Kefka” would be “cackling omnicidal insanity”; “Kafka” would just be…well…“unhelpful, inexplicable bureaucratic insanity”. Plus roaches, so ew.