# Support does not help our guild leader and closes support tickets **URL:** \ **Category:** Bug Reports\ **Created:** [October 26, 2023, 10:39pm UTC](https://community.gemsofwar.com/t/support-does-not-help-our-guild-leader-and-closes-support-tickets/81970 "2023-10-26T22:39:40Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Sotoria](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sotoria/32/99227_2.png) [@Sotoria](https://community.gemsofwar.com/u/Sotoria)\ **Post date:** [October 26, 2023, 10:39pm UTC](https://community.gemsofwar.com/t/support-does-not-help-our-guild-leader-and-closes-support-tickets/81970/1 "2023-10-26T22:39:40Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/e/6e48c3523264bf0437d6399b298000454f1aed6c.png) @Kafka this is a bug and if you not want people to play your game please continue ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [October 26, 2023, 10:44pm UTC](https://community.gemsofwar.com/t/support-does-not-help-our-guild-leader-and-closes-support-tickets/81970/2 "2023-10-26T22:44:15Z")
Closed on October 26, 2023, 10:44pm UTC ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [October 26, 2023, 10:44pm UTC](https://community.gemsofwar.com/t/support-does-not-help-our-guild-leader-and-closes-support-tickets/81970/3 "2023-10-26T22:44:54Z")
I am closing this thread as we do not respond to ban discussions or ban appeals on the community forum. Players who have been banned can submit an appeal but this can only be submitted by the affected player.