# Suncrest challenges: no soul gained **URL:** \ **Category:** Support\ **Created:** [April 19, 2017, 9:27am UTC](https://community.gemsofwar.com/t/suncrest-challenges-no-soul-gained/22801 "2017-04-19T09:27:39Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Daniel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/daniel/32/19491_2.png) [@Daniel](https://community.gemsofwar.com/u/Daniel)\ **Post date:** [April 19, 2017, 9:27am UTC](https://community.gemsofwar.com/t/suncrest-challenges-no-soul-gained/22801/1 "2017-04-19T09:27:40Z")
Hi all, i am doing Suncrest challenges and, after defeating any opponent team, my reward is a minor traistone and not a soul chest like for the challenges of the other kingdoms. Even if I defeated all the 5 team opponents of the 1st challenge (5 star gained) i only obtained a minor traistone. Could you please check? Thank you ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [April 19, 2017, 11:10am UTC](https://community.gemsofwar.com/t/suncrest-challenges-no-soul-gained/22801/2 "2017-04-19T11:10:46Z")
You only get the chest once from a challenge. Try explore ---
**Author:** ![Daniel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/daniel/32/19491_2.png) [@Daniel](https://community.gemsofwar.com/u/Daniel)\ **Post date:** [April 19, 2017, 12:37pm UTC](https://community.gemsofwar.com/t/suncrest-challenges-no-soul-gained/22801/3 "2017-04-19T12:37:27Z")
yes, i know that the reward is once from each challenge, but even if I won it for the FIRST time i received ONLY a minor traistone and not the usual soul chest. ---
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [April 19, 2017, 12:39pm UTC](https://community.gemsofwar.com/t/suncrest-challenges-no-soul-gained/22801/4 "2017-04-19T12:39:23Z")
How many souls are you missing? ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [April 19, 2017, 12:52pm UTC](https://community.gemsofwar.com/t/suncrest-challenges-no-soul-gained/22801/5 "2017-04-19T12:52:17Z")
Well in that case just report it . ---
**Author:** ![Daniel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/daniel/32/19491_2.png) [@Daniel](https://community.gemsofwar.com/u/Daniel)\ **Post date:** [April 19, 2017, 2:00pm UTC](https://community.gemsofwar.com/t/suncrest-challenges-no-soul-gained/22801/6 "2017-04-19T14:00:15Z")
I completed with 5 stars the 1st challenge + 2 stars of second challenge so usually I am receiving (if i remember well): 5 souls 2x 1st battle win 10 soluls 2x 2 battle win 15 solus 3rd battle win 20 souls 4th battle win 100 souls last battle win total 165 souls this time i ONLY recived 7 wind minor traistones, one for each battle. ---
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [April 19, 2017, 2:03pm UTC](https://community.gemsofwar.com/t/suncrest-challenges-no-soul-gained/22801/7 "2017-04-19T14:03:15Z")
As @Santandrix said, just send in a ticket so the team can check it out for you. It might be a bug that might occur again. [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us) About the trait stones; It is very common to get a load of minors from the challenges. Only explore has the higher chances of getting the good stones. ---
**Author:** ![Daniel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/daniel/32/19491_2.png) [@Daniel](https://community.gemsofwar.com/u/Daniel)\ **Post date:** [April 19, 2017, 2:45pm UTC](https://community.gemsofwar.com/t/suncrest-challenges-no-soul-gained/22801/8 "2017-04-19T14:45:39Z")
ok, i sent a report on the link you wrote me. Thank you @Eika ---
**Author:** ![Lila36](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lila36/32/24535_2.png) [@Lila36](https://community.gemsofwar.com/u/Lila36)\ **Post date:** [April 21, 2017, 1:23am UTC](https://community.gemsofwar.com/t/suncrest-challenges-no-soul-gained/22801/9 "2017-04-21T01:23:57Z")
Thanks everyone, we are currently looking into your ticket request @Daniel. ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [April 21, 2017, 3:03am UTC](https://community.gemsofwar.com/t/suncrest-challenges-no-soul-gained/22801/10 "2017-04-21T03:03:57Z")
@Daniel we have done some internal testing and have confirmed that everything is working correctly and as intended. It could be that your version of Gems of War isn’t up to date. @Lila36 is in the process of replying to your ticket with details on how to move forward.