# Summer of love, missing rewards **URL:** \ **Category:** Gameplay Chat (Nintendo Switch)\ **Created:** [June 27, 2023, 4:00am UTC](https://community.gemsofwar.com/t/summer-of-love-missing-rewards/80327 "2023-06-27T04:00:02Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![PurpleYoda](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/purpleyoda/32/85095_2.png) [@PurpleYoda](https://community.gemsofwar.com/u/PurpleYoda)\ **Post date:** [June 27, 2023, 4:00am UTC](https://community.gemsofwar.com/t/summer-of-love-missing-rewards/80327/1 "2023-06-27T04:00:02Z")
It seems Summer of Love is reset? How about the spend gems and the earned fire on this event already ? Does that get corrected too !!! ---
**Author:** ![PurpleYoda](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/purpleyoda/32/85095_2.png) [@PurpleYoda](https://community.gemsofwar.com/u/PurpleYoda)\ **Post date:** [June 27, 2023, 4:19am UTC](https://community.gemsofwar.com/t/summer-of-love-missing-rewards/80327/2 "2023-06-27T04:19:47Z")
And the event us gone again ---
**Author:** ![PurpleYoda](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/purpleyoda/32/85095_2.png) [@PurpleYoda](https://community.gemsofwar.com/u/PurpleYoda)\ **Post date:** [June 27, 2023, 5:02pm UTC](https://community.gemsofwar.com/t/summer-of-love-missing-rewards/80327/3 "2023-06-27T17:02:42Z")
I´ve spend 500 gems on this summer event. Do they get refunded ?!!@@ ---
**Author:** ![mitamata](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mitamata/32/10313_2.png) [@mitamata](https://community.gemsofwar.com/u/mitamata)\ **Post date:** [June 27, 2023, 5:29pm UTC](https://community.gemsofwar.com/t/summer-of-love-missing-rewards/80327/4 "2023-06-27T17:29:22Z")
You should send a support ticket. For individual account issues like missing gems or things you expect refunded, it needs to be a support ticket. Send it here: [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new) ---
**Author:** ![Stratelier](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Post date:** [June 27, 2023, 10:34pm UTC](https://community.gemsofwar.com/t/summer-of-love-missing-rewards/80327/5 "2023-06-27T22:34:30Z")
I’m waiting to hear any kind of official acknowledgement on this. At least they got it fixed within 24 hours, but figuring out _why_ it happened could take longer (compare Krinklegate). Once that’s done then they can determine if they need to send out individual compensations. ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [June 27, 2023, 11:47pm UTC](https://community.gemsofwar.com/t/summer-of-love-missing-rewards/80327/6 "2023-06-27T23:47:08Z")
> [@Stratelier](#): > > I’m waiting to hear any kind of official acknowledgement on this. Don’t hold your breath. This wouldn’t be the first time a major issue gets the silent treatment, see Kurandara. There should be a significant number of real money purchases involved here, so I wouldn’t even be surprised if they aggressively close support tickets to dodge responsibility. ---
**Author:** ![Stratelier](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Post date:** [June 28, 2023, 1:36am UTC](https://community.gemsofwar.com/t/summer-of-love-missing-rewards/80327/7 "2023-06-28T01:36:32Z")
Let me rephrase that … I’m not _depending_ on an official explanation or compensation or anything (I was unable to log in at all for much of the day, and by the time I did there was no holiday event active or scheduled), I would just like to see an explanation for its own sake.