# \[Submit a ticket\] (Resolved thank you)Account deactivated please help
**URL:** https://community.gemsofwar.com/t/submit-a-ticket-resolved-thank-you-account-deactivated-please-help/87552
**Category:** Support
**Created:** [April 16, 2025, 12:15pm UTC](https://community.gemsofwar.com/t/submit-a-ticket-resolved-thank-you-account-deactivated-please-help/87552 "2025-04-16T12:15:56Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@KeeperOfVoid](https://community.gemsofwar.com/u/KeeperOfVoid)
#### Post date: [April 16, 2025, 12:15pm UTC](https://community.gemsofwar.com/t/submit-a-ticket-resolved-thank-you-account-deactivated-please-help/87552/1 "2025-04-16T12:15:56Z")
Hey guys,
My account just got deactivated due to logging in on my old account to check out some old builds i had.
Unfortunately i was not aware that changing a linked account deactivates the other one. (Both are linked on separate mails..)
Im hoping that a dev/support member will read this so they can help a guy out.
**Screenshots or video:**
---
### Author:  [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)
#### Post date: [April 16, 2025, 12:22pm UTC](https://community.gemsofwar.com/t/submit-a-ticket-resolved-thank-you-account-deactivated-please-help/87552/2 "2025-04-16T12:22:09Z")
Submit a support ticket here with all the details about both accounts (invite codes, emails, etc - it will go faster this way, any dev/CX coming here will ask you to do it anyway, as you likely need to provide them with potentially sensitive info. You can submit a ticket here: [click-click](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013555)
---
### Author:  [@KeeperOfVoid](https://community.gemsofwar.com/u/KeeperOfVoid)
#### Post date: [April 16, 2025, 1:40pm UTC](https://community.gemsofwar.com/t/submit-a-ticket-resolved-thank-you-account-deactivated-please-help/87552/3 "2025-04-16T13:40:36Z")
Done, hopefully they notice it soon cause i was having an absolute blast starting over relatively fresh.
Hope i dont get booted my from guild meanwhile since i just joined a new one…