# \[submit a ticket\]\[known issue\] Random Unity crashes

**URL:** <https://community.gemsofwar.com/t/submit-a-ticket-known-issue-random-unity-crashes/90099>\
**Category:** Bug Reports\
**Created:** [August 18, 2026, 7:27am UTC](https://community.gemsofwar.com/t/submit-a-ticket-known-issue-random-unity-crashes/90099 "2026-08-18T07:27:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Alex6969](https://avatars.discourse-cdn.com/v4/letter/a/f0a364/32.png) [@Alex6969](https://community.gemsofwar.com/u/Alex6969)\
**Post date:** [August 18, 2026, 7:27am UTC](https://community.gemsofwar.com/t/submit-a-ticket-known-issue-random-unity-crashes/90099/1 "2026-08-18T07:27:30Z")

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Hello,

I am experiencing random Unity crashes in the Steam version of Gems of War on Windows 11.

System:

- HP Pavilion Laptop 16-ag0xxx
- AMD Ryzen 5 8540U
- AMD Radeon 740M
- 16 GB RAM
- Windows 11 Home 24H2 (Build 26200)
- Steam version of Gems of War  
The problem:

The game randomly crashes after I have been playing for some time. It can happen both during active gameplay and when the game is simply left open without playing.

I also have a separate problem: sometimes the mouse stops responding to the game board. The game itself remains open, but I cannot interact with the board. Closing and restarting the game fixes it temporarily.

What I have already tried:

- Steam file integrity check: 3164/3164 files successfully verified
- Steam Overlay was disabled previously — the problem remained
- -force-glcore — the problem eventually returned
- -force-d3d11 — the game now definitely runs using Direct3D 11, but the crashes still occur
- Windows Hardware-accelerated GPU Scheduling (HAGS) — disabled, but this did not solve the problem  
The crash log shows:

Forcing GfxDevice: Direct3D 11

and the crash occurs in GameAssembly.dll, with:

BrotliDecoderIsFinished

The log also shows a large unloading of unused Unity assets shortly before the crash.

I am attaching my latest Player.log.

Could you please take a look at the log and let me know whether this is a known Unity/Steam issue or whether there is anything specific you would like me to test?

Thank you.

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<div class="post-metadata">

**Author:** ![dany9222](https://avatars.discourse-cdn.com/v4/letter/d/3e96dc/32.png) [@dany9222](https://community.gemsofwar.com/u/dany9222)\
**Post date:** [August 27, 2026, 10:13pm UTC](https://community.gemsofwar.com/t/submit-a-ticket-known-issue-random-unity-crashes/90099/2 "2026-08-27T22:13:49Z")

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I am having the same issue on Windows 10 using the Steam version of Gems of War.

My system uses Intel HD Graphics 4600 with driver 20.19.15.4835 and 8 GB RAM. I already verified the Steam game files and all 3164 files were successfully validated.

The game can stay open for a while, but it eventually crashes during gameplay, for example after several Arena battles. My Player.log shows the same crash signature:

`GameAssembly.dll`  
`BrotliDecoderIsFinished`

I also tested my internet connection and changed DNS servers. The “Failed to receive data” problem improved, but the Unity crash still happens, so it appears to be a separate issue.

Is there any update on this known issue or any additional information/logs you would like me to provide?

Thank you.