# \[submit a ticket\] Game froze then skipped an angel

**URL:** <https://community.gemsofwar.com/t/submit-a-ticket-game-froze-then-skipped-an-angel/90057>\
**Category:** Support\
**Created:** [August 6, 2026, 3:24am UTC](https://community.gemsofwar.com/t/submit-a-ticket-game-froze-then-skipped-an-angel/90057 "2026-08-06T03:24:09Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Zuul-Emo](https://avatars.discourse-cdn.com/v4/letter/z/67e7ee/32.png) [@Zuul-Emo](https://community.gemsofwar.com/u/Zuul-Emo)\
**Post date:** [August 6, 2026, 3:24am UTC](https://community.gemsofwar.com/t/submit-a-ticket-game-froze-then-skipped-an-angel/90057/1 "2026-08-06T03:24:09Z")

</div>

**Platform, device version and operating system:**  
PS5

**Screenshot or image:**

[![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/b/eb4f4314812a5956ca0d86fc9af1228ad32a65c9.jpeg "Gems of War broken") ](https://www.youtube.com/watch?v=fa5SNHJQ8MM)

**What you were expecting to happen, and what actually happened:**  
Expected game not to skip an angel for no reason.  
Actually happened - game froze, then…  
…when it loaded, it skipped the angel.  
You can see the angel choose your reward screen appear, then vanish.

**How often does this happen? When did it begin happening?**  
Unclear.  
It often skips if you hit buttons too fast, which is a known bug you still have not fixed.  
But this is the first time I saw it skip without input, other than hitting X once to clear the popup.

**Steps to make it happen again**  
Play explore or delves?  
Unclear, since this was a first.