# \[Submit a ticket\] Game crashes 16 mar 26 **URL:** \ **Category:** Support\ **Created:** [March 16, 2026, 4:03pm UTC](https://community.gemsofwar.com/t/submit-a-ticket-game-crashes-16-mar-26/89346 "2026-03-16T16:03:30Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Supa-N00b](https://avatars.discourse-cdn.com/v4/letter/s/3ab097/32.png) [@Supa-N00b](https://community.gemsofwar.com/u/Supa-N00b)\ **Post date:** [March 16, 2026, 4:03pm UTC](https://community.gemsofwar.com/t/submit-a-ticket-game-crashes-16-mar-26/89346/1 "2026-03-16T16:03:30Z")
**Platform, device version and operating system:** Mobile **Screenshot or image:** **What you were expecting to happen, and what actually happened:** Game crashed to home screen twice in the last 5 minutes. Cost me underspire torch and ToD sigil… **How often does this happen? When did it begin happening?** Twice in the last 5 minutes. Won’t play again i guess until after tomorrow’s update **Steps to make it happen again** _Play da game XD_ ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [March 16, 2026, 9:05pm UTC](https://community.gemsofwar.com/t/submit-a-ticket-game-crashes-16-mar-26/89346/2 "2026-03-16T21:05:28Z")
Because this is specific to your account and not a widespread issue, you will need to submit a ticket so we can ask further questions, check your account data etc. ---
**Author:** ![Supa-N00b](https://avatars.discourse-cdn.com/v4/letter/s/3ab097/32.png) [@Supa-N00b](https://community.gemsofwar.com/u/Supa-N00b)\ **Post date:** [March 17, 2026, 6:38am UTC](https://community.gemsofwar.com/t/submit-a-ticket-game-crashes-16-mar-26/89346/3 "2026-03-17T06:38:40Z")
Not too fussed about the sigils to open a ticket. Was more of a warning to others should there have been an issue on your side. Thanks for the swift response as always