# \[Submit a ticket\] Can't log into the game

**URL:** https://community.gemsofwar.com/t/submit-a-ticket-cant-log-into-the-game/87597
**Category:** Support
**Created:** [April 26, 2025, 9:52am UTC](https://community.gemsofwar.com/t/submit-a-ticket-cant-log-into-the-game/87597 "2025-04-26T09:52:14Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![Drazen](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/drazen/32/99083_2.png) [@Drazen](https://community.gemsofwar.com/u/Drazen)
#### Post date: [April 26, 2025, 9:52am UTC](https://community.gemsofwar.com/t/submit-a-ticket-cant-log-into-the-game/87597/1 "2025-04-26T09:52:14Z")

</div>

I can’t log into the game since yesterday. I keep getting the contacting server error. Can you please look into it?

 ![Untitled](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/e/4ebf9ccd5f9c96a7a1ffbd69214aea646a0a487b.png)

---

<div class="post-metadata">

### Author: ![redtoadstool](https://avatars.discourse-cdn.com/v4/letter/r/bc8723/32.png) [@redtoadstool](https://community.gemsofwar.com/u/redtoadstool)
#### Post date: [April 27, 2025, 8:18am UTC](https://community.gemsofwar.com/t/submit-a-ticket-cant-log-into-the-game/87597/2 "2025-04-27T08:18:39Z")

</div>

Hey drazen, I’ve told GM you can’t get in right now, so at least you won’t get kicked. I hope you get back in soon.

---

<div class="post-metadata">

### Author: ![Drazen](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/drazen/32/99083_2.png) [@Drazen](https://community.gemsofwar.com/u/Drazen)
#### Post date: [May 3, 2025, 2:10am UTC](https://community.gemsofwar.com/t/submit-a-ticket-cant-log-into-the-game/87597/3 "2025-05-03T02:10:29Z")

</div>

Thanks, man! I appreciate it! I am fine now with the game 🙂

---

<div class="post-metadata">

### Author: ![dwshasta](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dwshasta/32/83395_2.png) [@dwshasta](https://community.gemsofwar.com/u/dwshasta)
#### Post date: [May 5, 2025, 5:45pm UTC](https://community.gemsofwar.com/t/submit-a-ticket-cant-log-into-the-game/87597/4 "2025-05-05T17:45:05Z")

</div>

No error issue, but the game lag is really bad, and getting worse.