# Stuck on main screen

**URL:** <https://community.gemsofwar.com/t/stuck-on-main-screen/72720>\
**Category:** Support\
**Created:** [November 16, 2021, 2:31pm UTC](https://community.gemsofwar.com/t/stuck-on-main-screen/72720 "2021-11-16T14:31:33Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![globusak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/globusak/32/72121_2.png) [@globusak](https://community.gemsofwar.com/u/globusak)\
**Post date:** [November 16, 2021, 2:31pm UTC](https://community.gemsofwar.com/t/stuck-on-main-screen/72720/1 "2021-11-16T14:31:33Z")

</div>

![obrazek](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/0/10fe4350c5a9fc756502409f8b49de4ffa02572d.jpeg)  
Hi,

I logged in after about a year since last time i played and im stuck on tutorial screen with kingdom pass. If I click the button showed, it just grays out and nothing happens. Facerolling over my keyboard doesnt do anything either. Same problem on android, completely identical issure. Can just close the game with alt+f4. Anything helpful?

---

<div class="post-metadata">

**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\
**Post date:** [November 17, 2021, 2:52am UTC](https://community.gemsofwar.com/t/stuck-on-main-screen/72720/2 "2021-11-17T02:52:14Z")

</div>

Hey @globusak

Really sorry to hear that you are experiencing this issue. If you could please lodge a support ticket with our team here: [https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013356](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356)

They’ll be able to assist!

OminousGMan - Support Human 🕵️‍♂️