# Stripes in the game **URL:** \ **Category:** Support\ **Created:** [December 27, 2015, 6:40pm UTC](https://community.gemsofwar.com/t/stripes-in-the-game/2402 "2015-12-27T18:40:37Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![koolyve](https://avatars.discourse-cdn.com/v4/letter/k/e5b9ba/32.png) [@koolyve](https://community.gemsofwar.com/u/koolyve)\ **Post date:** [December 27, 2015, 6:40pm UTC](https://community.gemsofwar.com/t/stripes-in-the-game/2402/1 "2015-12-27T18:40:37Z")
**What you were expecting to happen, and what actually happened?** When I play Gems of war, i get on my own character stripes on the screen, when i play with another team. The first character is normal without stripes. I thought it was my videocard but when i use another team I dont see those stripes. I have this in about 1 day. Yesterday i could login after i change my pw. Cause i couldnt play before cause the crash. But before i was ouf of the game i didnt have the stripes. So can you fix this? **What are the steps to make it happen again?** **Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!** ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [December 28, 2015, 4:11am UTC](https://community.gemsofwar.com/t/stripes-in-the-game/2402/2 "2015-12-28T04:11:43Z")
If you can take a screeshot that would be really useful to the team. Also what device are you playing on? ---
**Author:** ![koolyve](https://avatars.discourse-cdn.com/v4/letter/k/e5b9ba/32.png) [@koolyve](https://community.gemsofwar.com/u/koolyve)\ **Post date:** [December 28, 2015, 9:04am UTC](https://community.gemsofwar.com/t/stripes-in-the-game/2402/3 "2015-12-28T09:04:28Z")
![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/4/4fb8bddbc6f7c470c443b1895a2888084bdcbaa0.PNG) Hello, on this screen can you see what i mean on the bottom of the screen by my own character the stripes. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [December 28, 2015, 9:40am UTC](https://community.gemsofwar.com/t/stripes-in-the-game/2402/4 "2015-12-28T09:40:17Z")
what platform are you playing on? ---
**Author:** ![koolyve](https://avatars.discourse-cdn.com/v4/letter/k/e5b9ba/32.png) [@koolyve](https://community.gemsofwar.com/u/koolyve)\ **Post date:** [December 28, 2015, 11:35am UTC](https://community.gemsofwar.com/t/stripes-in-the-game/2402/5 "2015-12-28T11:35:45Z")
Hello, I have windows 7 32 bit. But before the crash with steam, I didn`t have this problem. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [January 5, 2016, 11:53pm UTC](https://community.gemsofwar.com/t/stripes-in-the-game/2402/6 "2016-01-05T23:53:11Z")
Hey, Sorry for the delayed reply. I’ve past this on to the team to investigate. In the meantime, could you try uninstalling and reinstalling the game and see if that helps? ---
**Author:** ![koolyve](https://avatars.discourse-cdn.com/v4/letter/k/e5b9ba/32.png) [@koolyve](https://community.gemsofwar.com/u/koolyve)\ **Post date:** [January 6, 2016, 11:24am UTC](https://community.gemsofwar.com/t/stripes-in-the-game/2402/7 "2016-01-06T11:24:21Z")
Hello, I tryed many times to reinstall the game, but it wont work. Here you can see another screen. My charakter is good now. Only with pvp screen. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/9/92d93fa8764266c11fc1ff0a6600dad73dc75d55.PNG) ---
**Author:** ![Andrew](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/andrew/32/11684_2.png) [@Andrew](https://community.gemsofwar.com/u/Andrew)\ **Post date:** [January 7, 2016, 3:08am UTC](https://community.gemsofwar.com/t/stripes-in-the-game/2402/8 "2016-01-07T03:08:14Z")
If possible, would you be able to delete this directory: SteamLibrary\SteamApps\common\Gems of War\res\Graphics\3\Avatar And then in your Steam library, right-click on Gems of War and go to Local Files, and select the Verify Local Cache option to see if it fixes it. ---
**Author:** ![koolyve](https://avatars.discourse-cdn.com/v4/letter/k/e5b9ba/32.png) [@koolyve](https://community.gemsofwar.com/u/koolyve)\ **Post date:** [January 8, 2016, 7:33am UTC](https://community.gemsofwar.com/t/stripes-in-the-game/2402/9 "2016-01-08T07:33:05Z")
Hello, Thanks for your advice, but when I do when you said to do. The stripes wont go away. I don`t no what the problem is and why the stripes won`t go away