# Still can not login, so sad **URL:** \ **Category:** Uncategorized\ **Created:** [October 23, 2017, 2:01pm UTC](https://community.gemsofwar.com/t/still-can-not-login-so-sad/32178 "2017-10-23T14:01:41Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Hahahkhk](https://avatars.discourse-cdn.com/v4/letter/h/e36b37/32.png) [@Hahahkhk](https://community.gemsofwar.com/u/Hahahkhk)\ **Post date:** [October 23, 2017, 2:01pm UTC](https://community.gemsofwar.com/t/still-can-not-login-so-sad/32178/1 "2017-10-23T14:01:41Z")
I still can not login, still back screen for me even i reinstall from android Lg V10, Does it mean i should give up or still need to wait ---
**Author:** ![JohnDoe](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/johndoe/32/18248_2.png) [@JohnDoe](https://community.gemsofwar.com/u/JohnDoe)\ **Post date:** [October 23, 2017, 2:04pm UTC](https://community.gemsofwar.com/t/still-can-not-login-so-sad/32178/2 "2017-10-23T14:04:32Z")
You should contact support. ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [October 23, 2017, 3:16pm UTC](https://community.gemsofwar.com/t/still-can-not-login-so-sad/32178/3 "2017-10-23T15:16:32Z")
A few people are affected on ps4 too. Can’t play pvp or get guild rewards. It usually seems to happen whilst playing over the Monday reset. It’s happened to me, I was locked out for 3 days and had to put a ticket in, plus ask for the guild rewards missed too. ---
**Author:** ![Sidousai](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sidousai/32/604_2.png) [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\ **Post date:** [October 23, 2017, 3:35pm UTC](https://community.gemsofwar.com/t/still-can-not-login-so-sad/32178/4 "2017-10-23T15:35:27Z")
What language setting is your phone on? @Ozball once mentioned that there were problem with foreign language setting devices. Try changing your phone settings to English and try again? ---
**Author:** ![Sidousai](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sidousai/32/604_2.png) [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\ **Post date:** [October 23, 2017, 3:38pm UTC](https://community.gemsofwar.com/t/still-can-not-login-so-sad/32178/5 "2017-10-23T15:38:04Z")
Also, @Ozball, on my PC Steam, I still have to hit Retry at least 10 times on the Connection-Timeout screen… I know I can eventually play, but this is getting kinda silly. Will this be fixed soon? ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [October 23, 2017, 9:05pm UTC](https://community.gemsofwar.com/t/still-can-not-login-so-sad/32178/6 "2017-10-23T21:05:14Z")
This should be fixed in the coming update. ---
**Author:** ![Ghaleon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ghaleon/32/24539_2.png) [@Ghaleon](https://community.gemsofwar.com/u/Ghaleon)\ **Post date:** [October 23, 2017, 10:44pm UTC](https://community.gemsofwar.com/t/still-can-not-login-so-sad/32178/7 "2017-10-23T22:44:18Z")
@Ozball Any estimate when the update is going out? ---
**Author:** ![Neen1349](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neen1349/32/31646_2.png) [@Neen1349](https://community.gemsofwar.com/u/Neen1349)\ **Post date:** [October 24, 2017, 2:38am UTC](https://community.gemsofwar.com/t/still-can-not-login-so-sad/32178/8 "2017-10-24T02:38:11Z")
Following\*\* ---
**Author:** ![Lardy-Porker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lardy-porker/32/25588_2.png) [@Lardy-Porker](https://community.gemsofwar.com/u/Lardy-Porker)\ **Post date:** [October 24, 2017, 4:35am UTC](https://community.gemsofwar.com/t/still-can-not-login-so-sad/32178/9 "2017-10-24T04:35:21Z")
How soon is that? Our GM has been locked out of the game for almost a week now. She downloaded the latest update, which broke the Dungeon. Someone told her that reinstalling the game would fix the issue… big mistake! Now she can’t log in, she contacted support last Thursday but hasn’t heard a word from them. 🤨 @Gunnrvalk ---
**Author:** ![Gunnrvalk](https://avatars.discourse-cdn.com/v4/letter/g/df788c/32.png) [@Gunnrvalk](https://community.gemsofwar.com/u/Gunnrvalk)\ **Post date:** [October 24, 2017, 3:07pm UTC](https://community.gemsofwar.com/t/still-can-not-login-so-sad/32178/10 "2017-10-24T15:07:52Z")
Well that’s quite informative. I’ll keep you posted. No word yet today. ---
**Author:** ![Gunnrvalk](https://avatars.discourse-cdn.com/v4/letter/g/df788c/32.png) [@Gunnrvalk](https://community.gemsofwar.com/u/Gunnrvalk)\ **Post date:** [October 24, 2017, 11:25pm UTC](https://community.gemsofwar.com/t/still-can-not-login-so-sad/32178/11 "2017-10-24T23:25:22Z")
Still no word back! Unbelievable!