# Start up issue on pc

**URL:** <https://community.gemsofwar.com/t/start-up-issue-on-pc/5180>\
**Category:** Support\
**Created:** [April 3, 2016, 1:23am UTC](https://community.gemsofwar.com/t/start-up-issue-on-pc/5180 "2016-04-03T01:23:44Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![collectorofgems](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/collectorofgems/32/38138_2.png) [@collectorofgems](https://community.gemsofwar.com/u/collectorofgems)\
**Post date:** [April 3, 2016, 1:23am UTC](https://community.gemsofwar.com/t/start-up-issue-on-pc/5180/1 "2016-04-03T01:23:44Z")

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**What you were expecting to happen, and what actually happened?**  
Just had to restart the game and got this :

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/9/9e8ab2b1e4208747047331a08f4053189a83833c.jpg)  
**What are the steps to make it happen again?**  
Happened once and then I came here.  
**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**

Yep

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**Author:** ![collectorofgems](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/collectorofgems/32/38138_2.png) [@collectorofgems](https://community.gemsofwar.com/u/collectorofgems)\
**Post date:** [April 3, 2016, 1:25am UTC](https://community.gemsofwar.com/t/start-up-issue-on-pc/5180/2 "2016-04-03T01:25:21Z")

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Just restarted the game and all seems fine. Still I thought you should know about it. If it repeats I will let you know.

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**Author:** ![Tacet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tacet/32/35_2.png) [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Post date:** [April 3, 2016, 1:36am UTC](https://community.gemsofwar.com/t/start-up-issue-on-pc/5180/3 "2016-04-03T01:36:55Z")

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I had this a couple minutes ago too with a different user confusion. I’m pretty sure it is just the servers acting up. This has happened before in the past, but not recently until now again.

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**Author:** ![collectorofgems](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/collectorofgems/32/38138_2.png) [@collectorofgems](https://community.gemsofwar.com/u/collectorofgems)\
**Post date:** [April 3, 2016, 2:06am UTC](https://community.gemsofwar.com/t/start-up-issue-on-pc/5180/4 "2016-04-03T02:06:32Z")

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Must have been temporary. Hasn’t happened again. Yet. . .

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**Author:** ![TenKira](https://avatars.discourse-cdn.com/v4/letter/t/ba8739/32.png) [@TenKira](https://community.gemsofwar.com/u/TenKira)\
**Post date:** [April 4, 2016, 5:09pm UTC](https://community.gemsofwar.com/t/start-up-issue-on-pc/5180/5 "2016-04-04T17:09:04Z")

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Hello world!I have this problem when i want to start the game!I’m on PC

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/7/7d759df0f19c2cf58e852373097df3c4b9782b14.png) Need help!

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [April 5, 2016, 12:57am UTC](https://community.gemsofwar.com/t/start-up-issue-on-pc/5180/6 "2016-04-05T00:57:44Z")

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Send a ticket to our support team.

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**Author:** ![collectorofgems](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/collectorofgems/32/38138_2.png) [@collectorofgems](https://community.gemsofwar.com/u/collectorofgems)\
**Post date:** [April 5, 2016, 2:00am UTC](https://community.gemsofwar.com/t/start-up-issue-on-pc/5180/7 "2016-04-05T02:00:29Z")

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I don’t know about TenKira but I haven’t had a repeat of this issue. Maybe just a server glitch? Anyway all ok on my end.