# Spin Me Right ‘Round

**URL:** <https://community.gemsofwar.com/t/spin-me-right-round/72024>\
**Category:** Official News\
**Created:** [October 4, 2021, 3:45am UTC](https://community.gemsofwar.com/t/spin-me-right-round/72024 "2021-10-04T03:45:56Z")\
**Posts on this page:** 10\
**Page:** 9

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**Author:** ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)\
**Post date:** [October 19, 2021, 4:34am UTC](https://community.gemsofwar.com/t/spin-me-right-round/72024/164 "2021-10-19T04:34:52Z")

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> [@awryan](#):
>
> They easily could

Censorship would further ignite flames, so diffusing threads by breaking them apart/rearranging them seems preferable, while continuing to not address the issue.

> [@How long will Weaver be half priced, need clarification](https://community.gemsofwar.com/t/how-long-will-weaver-be-half-priced-need-clarification/72220/8):
>
> Settlements are best when both sides are unhappy with the outcome.

When the playerbase starts to move towards ‘settling’ what was seen as stealing a few days ago, the company knows it’s on track to get away with its practices once again.  
😛 🖖  
#DevilsAdvocate

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**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [October 19, 2021, 4:15pm UTC](https://community.gemsofwar.com/t/spin-me-right-round/72024/165 "2021-10-19T16:15:31Z")

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For those not wanting to wade through the whole thread, here’s the summary so far:

> [@Arachnean Weaver compensation](https://community.gemsofwar.com/t/arachnean-weaver-compensation/72178):
>
> Previously on Gems of War: IP2 releases a faulty event gasha that doesn’t contain the grand jackpot, Arachnean Weaver, contrary to published odds and official documentation. Players gambling on Arachnean Weaver all come up empty-handed, after spending significant amounts of money and resources. After many complaints, IP2 eventually admits that Arachnean Weaver is missing. IP2 claims this was done intentionally based on some four year old community feedback. IP2 also confirms there is no way pl…

I’ve received feedback suggesting that most players still aren’t aware of the discounted Arachnean Weaver and the conditions that apply. It doesn’t look like IP2 isn’t going to make good on their claim of notifying all players, so you might want to inform your guild members of this offer. Possibly also make them aware that IP2 owes them proper compensation for secretly removing Arachnean Weaver from events chests.

![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/1/01b7dc6a42eff361cc281e54a7790f7125e429cf.png)

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [October 19, 2021, 6:21pm UTC](https://community.gemsofwar.com/t/spin-me-right-round/72024/166 "2021-10-19T18:21:42Z")

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“in all fairness” I’ve never seriously debated quitting Gems of War until now.

 ![Screenshot_20211019-131628_Chrome](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/4/e4b6c61455d1513b5b939a6639ded7834559ccb1.jpeg)  
For YEARS brand new Mythics don’t show up in event chests.

This BULL SHIT about 3 years ago has yet to be proven to exist as more than a thought and no ACTUAL Dev has cited what troop has released that way.

So congratulations after 5 years of loyalty. I have lost all faith in you devs and if I continue to play it’ll be 100% because of my guild mates.

For full context here you go:

> [@Arachnean Weaver compensation](https://community.gemsofwar.com/t/arachnean-weaver-compensation/72178/10):
>
> Infinity Plus Two is now trying to control damage by further gaslighting the issue in the Puzzle Quest 3 forum. For the record: [grafik] The game was not functioning as communicated. Players also never requested this function. Infinity Plus Two was asked to back up their claims and refused to respond. [grafik] The news item was about Archproxy Yvendra. Of course it wasn’t incorrect in the information it provided, because all it did was talk about Archproxy Yvendra. [grafik] The…

But trust me it doesn’t read any better.

Give @Saltypatra a raise. Do whatever you need to get her back. Y’all clearly need a FULL TIME PUBLIC RELATIONS agent. Because this has been a complete cluster frank train wreck from the start all the public comments are making it worse more than better.

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**Author:** ![sls](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sls/32/66687_2.png) [@sls](https://community.gemsofwar.com/u/sls)\
**Post date:** [October 19, 2021, 7:11pm UTC](https://community.gemsofwar.com/t/spin-me-right-round/72024/167 "2021-10-19T19:11:16Z")

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> [@awryan](#):
>
> Y’all clearly need a FULL TIME PUBLIC RELATIONS agent.

Maybe Salty and the new community team could join up and form ‘The Semantic Four - Superheroes of PR’.

* * *

Paraphrasing 2018’s Pharos-Ra-Gate:

**Community** : “Pharos-Ra isn’t in event chests, what’s going on?”  
**Salty** : “Pharos-Ra is in event chests.”  
**Community** : “Hasn’t dropped for anyone after a million keys.”  
**Salty** : “I only said he’s in event chests, I didn’t state his drop chance ;)”  
**Community** : “0% drop chance and ‘not in chests’ are the same thing, this is just semantic yoga and you’re detracting.”  
**Salty** : “Technically I never lied though, best kind of not lying! LOL checkmate.”

* * *

Also, War Coins are in the list of tasks eligible for the adventure board! We’re just not telling you the odds of them appearing (0% and they need to be triggered manually, LOL checkmate agaaaaain 🤡).

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [October 19, 2021, 7:55pm UTC](https://community.gemsofwar.com/t/spin-me-right-round/72024/168 "2021-10-19T19:55:29Z")

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Please don’t forget to let your voices be heard on your respected app stores for Gems of War reviews as well.

 ![Screenshot_20211019-145433_Google Play Store](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/c/acaffef669e1dbee55aded840404ac263e6cb3a7.jpeg)

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**Author:** ![JammieJams](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jammiejams/32/67026_2.png) [@JammieJams](https://community.gemsofwar.com/u/JammieJams)\
**Post date:** [October 20, 2021, 7:02am UTC](https://community.gemsofwar.com/t/spin-me-right-round/72024/170 "2021-10-20T07:02:20Z")

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Ah, right. I’d been meaning to do that.

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**Author:** ![Potemkinz](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/potemkinz/32/74067_2.png) [@Potemkinz](https://community.gemsofwar.com/u/Potemkinz)\
**Post date:** [October 21, 2021, 6:58am UTC](https://community.gemsofwar.com/t/spin-me-right-round/72024/171 "2021-10-21T06:58:59Z")

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that convo reminds me of this

 ![images (1)](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/5/55731a8b315b687eacb4ded4193e0137771415be.jpeg)

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**Author:** ![Mithran](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mithran/32/18064_2.png) [@Mithran](https://community.gemsofwar.com/u/Mithran)\
**Post date:** [October 21, 2021, 10:25am UTC](https://community.gemsofwar.com/t/spin-me-right-round/72024/172 "2021-10-21T10:25:35Z")

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> [@sls](#):
>
> Paraphrasing 2018’s Pharos-Ra-Gate:

> [@Is Pharos Ra in the event chest?](https://community.gemsofwar.com/t/is-pharos-ra-in-the-event-chest/38022/31):
>
> Point of fact - not almost zero. Literally zero. The way troop drops works is that a type is rolled (troop, or “other”) and if troop is rolled a rarity is rolled, and then a troop is rolled from that rarity. Pharos was available as a drop in the event key pool, but the chance to pull a mythic from an event key if you rolled a troop was set to zero (85% UR, 12% epic, 3% legendary for those 4 hours instead of the correct 84.88% UR, 12% epic, 3% legendary, 0.12% Mythic), making him impossible to…

For those curious.

By the way, they never reimbursed Yasmine’s Chosen attempts. The official line was that this same issue did _not_ occur with Yasmine’s Chosen, but it was also admitted that they didn’t have logs going back that far and didn’t have any way to compensate. Not having logs going back that far means they themselves had absolutely no way to verify if Yasmine’s Chosen was or wasn’t in chests, but somehow they knew the issue _probably_ didn’t occur with Yasmine’s Chosen, so I guess its a good thing everyone just trusted them on that at the time.

After a different, unrelated drop issue about a year later was (again) correctly called out by the data sent to the client, it was unceremoniously removed under the grounds that it was “old and inaccurate” despite getting updates pushed consistently as the chests contents changed and constantly being used to call out drop issues.

FYI, I have at least one DM exchange where I brought a drop error (a minor change I just happened to notice, but I paid them the courtesy to _not_ have it blow up publically) to the attention of the devs quietly citing these logs, they admitted and fixed the error (it was apparently an issue with how the new tool they used injected drop rates), and thanked me for bringing it to their attention. Well, a _certain_ dev I later added to the conversation verified explained and fixed the issue, as my original point of contact stated directly and unequivocally to me that they had not changed the drop rates and then explained to me how drops work and then ignored my follow up attempts. I’m not going to name names here because this part is irrelevant, but this is the same sort of procedure I’ve gone through with many different participants any time drop rates are brought up.

Now, I know that the data sent to the client was not ever “proof” of drop rates because this data wasn’t actually _used_ to roll drops, but there was a ton of circumstantial evidence to support that they were both generated by the same _source_ (case in point: there is no universe where a dev would manually continue to update this unused list correctly week to week for _years_ through all of the various minor drop rate changes, and even through big intended changes like when event keys finally switched from “mostly kingdom” to “kingdom only” this list remained accurate). I know that, if this tool, for example, existed during the delve portal drop rate fiasco, it probably would **not** have correctly reported the “true drop rates” either because in that case the mechanism for rolling the drops was malfunctioning and the data fed to generate said drops was technically “correct”, ie,. it would have received the same data being sent to the client to be shown in the drop rate box, which was incorrect for delve portals for over a year.

Just pointing this out because after all this, it took us months after that to even get a drop rate box in game at all (which is subject to some pretty unfortunate rounding on some of the displays that _is_ very much statistically significant), and it was readily admitted to be a CYA measure in a dev QA. We continued to have drop issues after this ( **most** of them being something being in chests when it shouldn’t, having varying resolutions from “yeah just keep the thing” to “heres 2 VIP keys but lose the thing no wait I mean actually lets trade it for another thing of the same rarity and keep the 2 VIP keys” to “what drop error?”). And after all this there is still no way for players to do their due diligence and check, in game, if something is on a drop table or not, and what kind of odds they have to pull it. There also used to be a countdown timer to show exactly when the next chest change would be that was also removed.

As an aside, I’m not even sure if this is still a thing or not because I don’t generally do a lot of event chest pulls, but in the past if an event troop was in **both** the glory pack and event keys at the same time, it was given triple weight over other troops in the event keys. Meaning if the event troop is epic, on average you’d pull 3 of _that_ epic per one of every other one. This was confirmed by a dev on the forums here at some point as being a thing (good luck even finding the post, I believe it was by Nimhain), but it is still not nor has this ever been properly communicated in game.

So yeah, you should probably not let this one slide.

I hope people get to trade their Archproxy drops for Weaver drops eventually, but the ultimate outcome of this either way needs to be to have the tools in place to make sure that:

1. A “misunderstanding” like this can never happen again, by having an extremely visible notification about every time chest contents change and a way to check exactly what the drops are at any given time.
2. Any “misunderstanding” (ie, a contradiction in any official source such as forum news/in game event news, etc) and actual drop rates contradict has very unequivical evidence of what it was supposed to be so no weaseling can happen of “well actually this was intended and nothing we said before _explicitly_ contradicts we wouldn’t make this change, and not tell anybody”. Given the circumstances of “Weavergate” even if the drop tool in game could unequivocally state that weaver was not in chests, it is still a problem that there is years of precedence of everything functioning one way, **all** official help articles gave no indication there would be a change, and there was. However, if the players **could** have at least done their due diligence and seen before they spent keys that weaver wasn’t there, such a situation would be far more amenable to a compromise. That and _far_ less people would have been affected because the information would have spread faster because of it being _in game_.

Again, the mistake isn’t that it happened, its failing to correct the circumstances that caused it. Here we are, years later, and players still can’t check what is and isn’t in chests at any given time and we can no longer even tell the next and last time contents were changed, and most resources are worded _just_ vaguely enough to not give any relevant information. Intentionally keeping people ignorant of drops and then blaming them for being ignorant as “it was working as intended all along” (and anyone on this forums having seen the last few years of bug reports at least knows how much weight those words carry) just simply won’t cut it here. This, or something like this, **will** happen again, so long as the circumstances for it remain.

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [October 21, 2021, 10:32am UTC](https://community.gemsofwar.com/t/spin-me-right-round/72024/173 "2021-10-21T10:32:00Z")

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> [@Mithran](#):
>
> I’m not going to name names

Cyrup. (I’ll name her. 🙂)

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<div class="post-metadata">

**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [October 21, 2021, 12:42pm UTC](https://community.gemsofwar.com/t/spin-me-right-round/72024/174 "2021-10-21T12:42:06Z")

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> [@Mithran](#):
>
> Again, the mistake isn’t that it happened, its failing to correct the circumstances that caused it.

Very much this. And since we seem to be heading straight towards the still distant next fiasco, here’s something that can be referenced once it hits.

> [@Kafka](#):
>
> In future we will be looking at doing 2 things:
> 
> - Avoiding having the new Mythic Troop’s Kingdom be the weekly event Kingdom during the new Mythic’s exclusivity period
> - On any occasion where we can’t avoid the above, editing the News post temporarily to include Event Chests in the list of Chests the exclusivity period applies to

Without wanting to sound too mean, even just posting the News post each week appears to be a challenge of surprising difficulty level. Sometimes there isn’t any News post at all, sometimes it shows up broken, sometimes it talks about things from weeks past. It’s always up to the community to point out the mistakes to get them corrected, because there apparently isn’t any proof-reading at all. And you really believe that you’ll be able to inform us properly about events chests when the need next arises? Seriously?

The “engineer” solution for this is to make it fail-safe. Pick how event chests behave by default, without human interaction, make that canon. Describe in detail how it works, as an individual announcement. Adjust all Game Guides accordingly, especially those linked from the chest screens. Don’t set this up in a way just about guaranteed to fail, and once it predictably does go claiming that you only promised to “be looking at doing things”.

[Previous page](https://community.gemsofwar.com/t/spin-me-right-round/72024.md?page=8)
