# Soulforge issue

**URL:** <https://community.gemsofwar.com/t/soulforge-issue/39104>\
**Category:** Support\
**Created:** [May 4, 2018, 2:45pm UTC](https://community.gemsofwar.com/t/soulforge-issue/39104 "2018-05-04T14:45:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![gobblo](https://avatars.discourse-cdn.com/v4/letter/g/e79b87/32.png) [@gobblo](https://community.gemsofwar.com/u/gobblo)\
**Post date:** [May 4, 2018, 2:45pm UTC](https://community.gemsofwar.com/t/soulforge-issue/39104/1 "2018-05-04T14:45:01Z")

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Dear all,  
I crafted 7 Arcane Spirit Traitstones in Soulforge but they are missing in my inventary! Very disappointing…

Please verify this, fix and give me back my stones 😉

Thanks, Gobblo

ps4 with gow v.3.4.0.08

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**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\
**Post date:** [May 4, 2018, 3:10pm UTC](https://community.gemsofwar.com/t/soulforge-issue/39104/2 "2018-05-04T15:10:53Z")

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This particular kind of issue seems like one of the “file as a Zendesk issue” things. Stuff that requires compensation usually goes through there because they can verify behind-the-scenes account details.