# Soul bonus ended too soon? **URL:** \ **Category:** Support\ **Created:** [October 5, 2015, 3:02pm UTC](https://community.gemsofwar.com/t/soul-bonus-ended-too-soon/830 "2015-10-05T15:02:48Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Synthellite](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/synthellite/32/514_2.png) [@Synthellite](https://community.gemsofwar.com/u/Synthellite)\ **Post date:** [October 5, 2015, 3:02pm UTC](https://community.gemsofwar.com/t/soul-bonus-ended-too-soon/830/1 "2015-10-05T15:02:48Z")
After completing my last Arena-match a few minutes before the reset-time, I noticed I was only awarded 800 Souls instead of the 1600 Souls… ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [October 5, 2015, 3:08pm UTC](https://community.gemsofwar.com/t/soul-bonus-ended-too-soon/830/2 "2015-10-05T15:08:42Z")
Sorry about that - we ran it as close as we could to the event changeover. If you contact support, they’ll check your logs and make sure you don’t miss out on any souls though. ---
**Author:** ![Synthellite](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/synthellite/32/514_2.png) [@Synthellite](https://community.gemsofwar.com/u/Synthellite)\ **Post date:** [October 5, 2015, 3:13pm UTC](https://community.gemsofwar.com/t/soul-bonus-ended-too-soon/830/3 "2015-10-05T15:13:12Z")
Ah ok, thank you 😄 ---
**Author:** ![Legato](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/legato/32/2135_2.png) [@Legato](https://community.gemsofwar.com/u/Legato)\ **Post date:** [October 5, 2015, 3:24pm UTC](https://community.gemsofwar.com/t/soul-bonus-ended-too-soon/830/4 "2015-10-05T15:24:00Z")
Me too. I was happy to finish last battle 1 min before deadline and then … 800 souls lol :D. ---
**Author:** ![Starjazer](https://avatars.discourse-cdn.com/v4/letter/s/ee59a6/32.png) [@Starjazer](https://community.gemsofwar.com/u/Starjazer)\ **Post date:** [October 5, 2015, 5:36pm UTC](https://community.gemsofwar.com/t/soul-bonus-ended-too-soon/830/5 "2015-10-05T17:36:57Z")
The same here! I made a screenshot (F12 in Steam), but can not find it now - the folder GoW is missing in folder user\documents. ☹ ---
**Author:** ![Synthellite](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/synthellite/32/514_2.png) [@Synthellite](https://community.gemsofwar.com/u/Synthellite)\ **Post date:** [October 5, 2015, 7:07pm UTC](https://community.gemsofwar.com/t/soul-bonus-ended-too-soon/830/6 "2015-10-05T19:07:31Z")
You can find your screenshots in Steam under the [View] tab and click [Screenshots]. In the Screenshot Uploader select Gems of War under [Show:] and press the [SHOW ON DISK] button. Alternatively, you can find your screenshots manually under Steam\userdata\``\760\remote\329110\screenshots\ . (But I don’t think you’ll need any screenshots as proof though) ---
**Author:** ![Starjazer](https://avatars.discourse-cdn.com/v4/letter/s/ee59a6/32.png) [@Starjazer](https://community.gemsofwar.com/u/Starjazer)\ **Post date:** [October 5, 2015, 7:33pm UTC](https://community.gemsofwar.com/t/soul-bonus-ended-too-soon/830/7 "2015-10-05T19:33:23Z")
> [@Synthellite](#): > > You can find your screenshots in Steam under the [View] tab and click [Screenshots]. In the Screenshot Uploader select Gems of War under [Show:] and press the [SHOW ON DISK] button. Alternatively, you can find your screenshots manually under Steam\userdata<communityID\>\760\remote\329110\screenshots\ . > > (But I don’t think you’ll need any screenshots as proof though) Thank you! I found it. Finish at the last minute (5.59.25) lol: ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/1X/60347d88df3317e848507b3bc972ea9cadeb04ea.jpg)