# Sort of a missed point
**URL:** https://community.gemsofwar.com/t/sort-of-a-missed-point/81092
**Category:** Feature Requests and Game feedback
**Created:** [August 28, 2023, 7:31pm UTC](https://community.gemsofwar.com/t/sort-of-a-missed-point/81092 "2023-08-28T19:31:41Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Grok](https://community.gemsofwar.com/u/Grok)
#### Post date: [August 28, 2023, 7:31pm UTC](https://community.gemsofwar.com/t/sort-of-a-missed-point/81092/1 "2023-08-28T19:31:41Z")
My friend’s post about chat ban happy moderators, well, it may have been a “missed” joke.
The REAL point is that support tickets are being ignored.
9 days without a response to a request to change his guild name is any issue.
As far as bans ? Meh.
Getting banned happens so frequently now it’s, more or less like rain, you can’t control it, so just stay away from clouds or cloudy people.
Please focus on the support ticket issue.
Thank you.
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### Author:  [@Grok](https://community.gemsofwar.com/u/Grok)
#### Post date: [August 29, 2023, 6:17am UTC](https://community.gemsofwar.com/t/sort-of-a-missed-point/81092/2 "2023-08-29T06:17:13Z")
Thank you for processing the guild name change requested by Maggus.
As this is no longer an issue, perhaps a mod can close this topic.