# Something wrong with the game

**URL:** <https://community.gemsofwar.com/t/something-wrong-with-the-game/17302>\
**Category:** Support\
**Created:** [December 26, 2016, 7:27am UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302 "2016-12-26T07:27:03Z")\
**Posts on this page:** 18\
**Page:** 2

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**Author:** ![aurora\_x](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@aurora\_x](https://community.gemsofwar.com/u/aurora_x)\
**Post date:** [December 26, 2016, 6:42pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/21 "2016-12-26T18:42:15Z")

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> [@NYCUrbanity](#):
>
> Having the same difficulties. Cannot even log into game.

I even restarted a minute ago. It’s working for me.

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**Author:** ![Mariana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariana/32/63233_2.png) [@Mariana](https://community.gemsofwar.com/u/Mariana)\
**Post date:** [December 26, 2016, 7:00pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/22 "2016-12-26T19:00:35Z")

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Tried twice, gave up. Tried again later, lost 50 glory chests.

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/7/070ec3a226b5fba6e2173afd03e02d4dd7bd3d4c.png)

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**Author:** ![StormChasee](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@StormChasee](https://community.gemsofwar.com/u/StormChasee)\
**Post date:** [December 26, 2016, 7:17pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/23 "2016-12-26T19:17:28Z")

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I’m having most of the same type of problems. It’s hanging on loading hero.

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**Author:** ![NYCUrbanity](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nycurbanity/32/12919_2.png) [@NYCUrbanity](https://community.gemsofwar.com/u/NYCUrbanity)\
**Post date:** [December 26, 2016, 7:18pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/24 "2016-12-26T19:18:20Z")

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I finally was able to see the kingdoms but shows I was not in guild and when clicked into the guild it was completely blank.

Very frustrating.

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**Author:** ![depechenode](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/depechenode/32/16344_2.png) [@depechenode](https://community.gemsofwar.com/u/depechenode)\
**Post date:** [December 26, 2016, 7:28pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/25 "2016-12-26T19:28:02Z")

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Game will not load. Got in for like three minutes, hit guild and got ERROR. Mobile is Down too.

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**Author:** ![ColonielZoland88](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/colonielzoland88/32/19387_2.png) [@ColonielZoland88](https://community.gemsofwar.com/u/ColonielZoland88)\
**Post date:** [December 26, 2016, 7:33pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/26 "2016-12-26T19:33:53Z")

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Now consoles are experiencing this same problem, I’ve keep getting this error message “You are not in a Guild”.

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**Author:** ![Mariana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariana/32/63233_2.png) [@Mariana](https://community.gemsofwar.com/u/Mariana)\
**Post date:** [December 26, 2016, 7:37pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/27 "2016-12-26T19:37:27Z")

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There is a post by Nimhain, it is a connection issue and is being investigated

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**Author:** ![captain\_video](https://avatars.discourse-cdn.com/v4/letter/c/db5fbb/32.png) [@captain\_video](https://community.gemsofwar.com/u/captain_video)\
**Post date:** [December 26, 2016, 7:41pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/28 "2016-12-26T19:41:17Z")

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Simple solution: Everyone who is not in my guild, please kindly stop playing.

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**Author:** ![HKdirewolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hkdirewolf/32/21614_2.png) [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\
**Post date:** [December 26, 2016, 7:50pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/29 "2016-12-26T19:50:45Z")

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Sirrian said earlier this morning that they had the most concurrent players ever today by a lot. So the server took a big dump.

You know how sensitive they are, don’t hurt their feelings.

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**Author:** ![HKdirewolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hkdirewolf/32/21614_2.png) [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\
**Post date:** [December 26, 2016, 8:06pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/30 "2016-12-26T20:06:09Z")

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Oh I also forgot Sirrian said in about 2 weeks they are switching over to Amazon’s cloud services. Should be much better.

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**Author:** ![NYCUrbanity](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nycurbanity/32/12919_2.png) [@NYCUrbanity](https://community.gemsofwar.com/u/NYCUrbanity)\
**Post date:** [December 26, 2016, 8:27pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/31 "2016-12-26T20:27:44Z")

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Not for nothing this can be effecting their overall pockets… I’m sure many players were planning on purchasing many things after xmas…

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**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\
**Post date:** [December 26, 2016, 8:59pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/32 "2016-12-26T20:59:09Z")

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![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/8/b8c1fd0061ee969b08ec910e1f30b2c861df6d9d.jpg)

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**Author:** ![n8wachT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/n8wacht/32/11171_2.png) [@n8wachT](https://community.gemsofwar.com/u/n8wachT)\
**Post date:** [December 26, 2016, 9:09pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/33 "2016-12-26T21:09:11Z")

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I would like to add, that I also encounter various problems on seal / trophy gaining and/or balancing. It happens more than a couple of times that gained totals are not actually added to your inventory. Sadly, no hard evidence of this yet because its more complicated than just taking a quick snapshot.

And everything is very very slow, but thats the time of year. Not something you guys can do much about. There are just a lot of people active right now.

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**Author:** ![NYCUrbanity](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nycurbanity/32/12919_2.png) [@NYCUrbanity](https://community.gemsofwar.com/u/NYCUrbanity)\
**Post date:** [December 27, 2016, 5:49pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/34 "2016-12-27T17:49:32Z")

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Happening again…

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/b/fbcaeae967a5ebb9c4fedad4553ee41b28bdceec.jpg)

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**Author:** ![Mariana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariana/32/63233_2.png) [@Mariana](https://community.gemsofwar.com/u/Mariana)\
**Post date:** [December 27, 2016, 6:07pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/35 "2016-12-27T18:07:45Z")

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Yes it is, two more error messages after winning 2 pvp matches.  
Grrrr. 😈

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**Author:** ![NYCUrbanity](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nycurbanity/32/12919_2.png) [@NYCUrbanity](https://community.gemsofwar.com/u/NYCUrbanity)\
**Post date:** [December 27, 2016, 6:09pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/36 "2016-12-27T18:09:05Z")

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i was doing great for an hour and a half and poof there it is again smh

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**Author:** ![Mariana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariana/32/63233_2.png) [@Mariana](https://community.gemsofwar.com/u/Mariana)\
**Post date:** [December 27, 2016, 6:13pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/37 "2016-12-27T18:13:02Z")

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Same here. Going to submit two more support tickets and give it a rest for awhile.  
I maybe forced to go do dome thing productive 😊

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**Author:** ![NYCUrbanity](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nycurbanity/32/12919_2.png) [@NYCUrbanity](https://community.gemsofwar.com/u/NYCUrbanity)\
**Post date:** [December 27, 2016, 6:14pm UTC](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302/38 "2016-12-27T18:14:36Z")

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Thats exactly what is happening to me… im cleaning my apt _shocked face_

[Previous page](https://community.gemsofwar.com/t/something-wrong-with-the-game/17302.md?page=1)
