# Some rows in guild chat are disappearing randomly **URL:** \ **Category:** Support\ **Created:** [October 27, 2016, 11:10am UTC](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446 "2016-10-27T11:10:57Z")\ **Posts on this page:** 10\ **Page:** 2
**Author:** ![SirMione](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirmione/32/1489_2.png) [@SirMione](https://community.gemsofwar.com/u/SirMione)\ **Post date:** [November 2, 2016, 6:37pm UTC](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446/21 "2016-11-02T18:37:25Z")
Just a reminder, because the problem is worsening. 2 days ago, 8 chat lines in our guild chat disappeared. Today, 4 more are evaporated. I have the screenshots of the last disappeared chat rows , if you needed them, because since a few days I’m grabbing a screenshot every time I write something in chat. Anyway, this is a big problem for the game. No communications, means less interest for the guild. Guilds are the reason all the long time players are continuing to play, so, please, take this problem seriously. It seems to me that the disappearance is tied to the temporary rows shown every time someone upgrade a troop to Mithic or drop an high level troop. Is it possible that, when the temporary rows are deleted, some more chat rows are deleted too? ---
**Author:** ![SirMione](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirmione/32/1489_2.png) [@SirMione](https://community.gemsofwar.com/u/SirMione)\ **Post date:** [November 7, 2016, 11:56am UTC](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446/22 "2016-11-07T11:56:28Z")
> [@Nimhain](#): > > We are aware that players are seeing this issue. Please, please, please, pretty please. Fix it! 😭 Early this morning: ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/d/d12255db28cac6e50bec81bcb9248a01cd5440d7.png) Now: ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/1/1586f4f33bed15a9aa437c4df10ed4757ca57988.png) If anyone writes more than 1 row on the chat, the second one (and all the following) disappear. Currently the chat is unusable. Worse than that, now very few guilders are willing to communicate using the game internal chat. Our guild will die, continuing this way. Perhaps there is an antispam timeout demon, deleting lines if they are posted within a short time interval? ---
**Author:** ![SirMione](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirmione/32/1489_2.png) [@SirMione](https://community.gemsofwar.com/u/SirMione)\ **Post date:** [November 8, 2016, 5:29am UTC](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446/23 "2016-11-08T05:29:35Z")
For everyone struggling with this problem, @Fifthelement pointed out that if you leave and re-enter the guild chat after each line, they should stay and not get deleted > [@Official Mean Machine / Angry Sprockets Guild Chat (All Friends Welcome)](http://community.gemsofwar.com/t/official-mean-machine-guild-chat/14878/32): > > Pardon for butting into your “guild chat” wink , I’ll delete the post if you want me to (feel free to just copy the info to one of your posts). Regarding the weapon: As for the guild chat, there’s a work-around that so far didn’t fail for me, to have multiple lines of text in the guild chat stay. Sadly the only way to do it that I found so far, is leaving the chat after each line (there’s the “loading” when you leave each time, it seems that’s when it’s saving up your first line), so if you… I can confirm that this workaround works! ---
**Author:** ![XtremeLS1](https://avatars.discourse-cdn.com/v4/letter/x/97f17d/32.png) [@XtremeLS1](https://community.gemsofwar.com/u/XtremeLS1)\ **Post date:** [November 23, 2016, 8:09pm UTC](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446/24 "2016-11-23T20:09:49Z")
This is still happening, I am just now seeing the above mentioned workaround. That kind of nonsense shouldn’t be necessary either though. Is this even being addressed? ---
**Author:** ![SirMione](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirmione/32/1489_2.png) [@SirMione](https://community.gemsofwar.com/u/SirMione)\ **Post date:** [November 24, 2016, 2:38pm UTC](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446/25 "2016-11-24T14:38:05Z")
> [@XtremeLS1](#): > > I am just now seeing the above mentioned workaround Unfortunately even the workaround stopped working a couple days ago. A saw several chat lines written that way, disappear less that 24 hours after being written. Previously, a good way to see if a chat line was saved on the chat server was to exit from the game, enter again, and check if the line was there. Now it seems that even if it is there, the line can eventually disappear from the server, anyway. The only sure thing is that it happens always when more than 1 chat line is written. But it’s not always the second line the one disappearing. Sometimes it’s the first one. > [@XtremeLS1](#): > > Is this even being addressed? @Nimhain said they know that there is this problem, but I don’t know if they are working on fixing it. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [November 24, 2016, 11:23pm UTC](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446/26 "2016-11-24T23:23:06Z")
> [@SirMione](#): > > @Nimhain said they know that there is this problem, but I don’t know if they are working on fixing it. We have a fix coming in 2.2 Update that should resolve the issue. ---
**Author:** ![LYNDALE](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyndale/32/13864_2.png) [@LYNDALE](https://community.gemsofwar.com/u/LYNDALE)\ **Post date:** [November 27, 2016, 6:25am UTC](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446/27 "2016-11-27T06:25:17Z")
I’ve tried searching really I have! When is that update coming out? I’d like to give my guild some hope. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [November 27, 2016, 6:45am UTC](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446/28 "2016-11-27T06:45:47Z")
Berfore Christmas, we don’t have an ETA yet. ---
**Author:** ![LYNDALE](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyndale/32/13864_2.png) [@LYNDALE](https://community.gemsofwar.com/u/LYNDALE)\ **Post date:** [November 27, 2016, 6:56am UTC](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446/29 "2016-11-27T06:56:47Z")
Thank you! ---
**Author:** ![NowayJoe2Go](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nowayjoe2go/32/14045_2.png) [@NowayJoe2Go](https://community.gemsofwar.com/u/NowayJoe2Go)\ **Post date:** [November 27, 2016, 7:05am UTC](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446/30 "2016-11-27T07:05:07Z")
Totally Agree! Nimhaim says DEVS are looking into fixing this now that Tech Lead is back from vacation. 😃 > [@Improve Game Chat](http://community.gemsofwar.com/t/improve-game-chat/15485): > > Although I am fairly new to the Community Chat, I am a 2+ yr. player of Gems of War. Devs, please fix or somehow improve the current in game chat. The current in game chat will only “store” the first post a player makes. This limitation combined with a “twitter length” message restriction makes any communication via in game chat highly problematic to say the least. Could you somehow limit or partially disable Global Chat or limit the number of messages Global Chat sends and thereby improve Gu… [Previous page](https://community.gemsofwar.com/t/some-rows-in-guild-chat-are-disappearing-randomly/14446.md?page=1)