# (Solved) My invite code got this disturbing "\_DEACTIVATED" suffix
**URL:** https://community.gemsofwar.com/t/solved-my-invite-code-got-this-disturbing-deactivated-suffix/40502
**Category:** Support
**Created:** [June 4, 2018, 1:46pm UTC](https://community.gemsofwar.com/t/solved-my-invite-code-got-this-disturbing-deactivated-suffix/40502 "2018-06-04T13:46:35Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@Gerry](https://community.gemsofwar.com/u/Gerry)
#### Post date: [June 4, 2018, 1:46pm UTC](https://community.gemsofwar.com/t/solved-my-invite-code-got-this-disturbing-deactivated-suffix/40502/1 "2018-06-04T13:46:35Z")
I’m worried that my account will be grouped with inactive accounts or might be deleted.
What should i do to remove the \_DEACTIVATED part?
It’s also a hassle to type that long when redeeming codes…
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### Author:  [@madking](https://community.gemsofwar.com/u/madking)
#### Post date: [June 4, 2018, 4:25pm UTC](https://community.gemsofwar.com/t/solved-my-invite-code-got-this-disturbing-deactivated-suffix/40502/2 "2018-06-04T16:25:29Z")
Have you ever been banned, even temporarily?
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### Author:  [@Gerry](https://community.gemsofwar.com/u/Gerry)
#### Post date: [June 4, 2018, 5:41pm UTC](https://community.gemsofwar.com/t/solved-my-invite-code-got-this-disturbing-deactivated-suffix/40502/3 "2018-06-04T17:41:23Z")
Nope. But I have a suspicion on what’s the cause.
You see, the device (tablet) that i was using before is linked to my main account (1), then i made an alternate account (2) and linked it the tablet. I was asked which account i wanted to remain, I chose the account 2 coz i know account 1 will not be erased (coz it’s linked to my PC).
I can still use both accounts 2 fine, but account 1 got this \_DEACTIVATED at the end of invite code.
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### Author:  [@Sidousai](https://community.gemsofwar.com/u/Sidousai)
#### Post date: [June 4, 2018, 5:44pm UTC](https://community.gemsofwar.com/t/solved-my-invite-code-got-this-disturbing-deactivated-suffix/40502/4 "2018-06-04T17:44:57Z")
If you switched account, the old account is deactivated.
You can still play it fine right now because you still have a device connected to it, but if you ever switch that out too, the \_Deactivation flag will prevent you from logging back in.
You can just submit a ticket to support and they’ll remove it for ya
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### Author:  [@Gerry](https://community.gemsofwar.com/u/Gerry)
#### Post date: [June 4, 2018, 5:49pm UTC](https://community.gemsofwar.com/t/solved-my-invite-code-got-this-disturbing-deactivated-suffix/40502/5 "2018-06-04T17:49:29Z")
How do i submit ticket?
😆 I’m new to this forum so i thought this topic will get the attention of support team…
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### Author:  [@Sidousai](https://community.gemsofwar.com/u/Sidousai)
#### Post date: [June 4, 2018, 5:51pm UTC](https://community.gemsofwar.com/t/solved-my-invite-code-got-this-disturbing-deactivated-suffix/40502/6 "2018-06-04T17:51:32Z")
Depends on how busy the devs are, most of the times they’ll just tell you to contact support.
Support Ticket link here:
[https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)
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### Author:  [@Gerry](https://community.gemsofwar.com/u/Gerry)
#### Post date: [June 4, 2018, 5:53pm UTC](https://community.gemsofwar.com/t/solved-my-invite-code-got-this-disturbing-deactivated-suffix/40502/7 "2018-06-04T17:53:17Z")
Got it! Thanks Sidousai!
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### Author:  [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [June 4, 2018, 11:18pm UTC](https://community.gemsofwar.com/t/solved-my-invite-code-got-this-disturbing-deactivated-suffix/40502/8 "2018-06-04T23:18:16Z")
Fixed! Please relaunch/close open the game to see these changes. To avoid account deactivation in the future check out [this article.](https://gemsofwar.zendesk.com/hc/en-us/articles/333757028656-My-account-is-deactivated)
> [@(Solved) My invite code got this disturbing "\_DEACTIVATED" suffix](https://community.gemsofwar.com/t/my-invite-code-got-this-disturbing-deactivated-suffix/40502/5):
>
> How do i submit ticket? laughing I’m new to this forum so i thought this topic will get the attention of support team…
It did 😉
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### Author:  [@Gerry](https://community.gemsofwar.com/u/Gerry)
#### Post date: [June 4, 2018, 11:38pm UTC](https://community.gemsofwar.com/t/solved-my-invite-code-got-this-disturbing-deactivated-suffix/40502/9 "2018-06-04T23:38:49Z")
Many Thanks Cyrup! 😆