# \[SOLVED\] Game not starting on Steam **URL:** \ **Category:** Bug Reports\ **Created:** [January 31, 2022, 7:09am UTC](https://community.gemsofwar.com/t/solved-game-not-starting-on-steam/74010 "2022-01-31T07:09:24Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![ALP](https://avatars.discourse-cdn.com/v4/letter/a/e99b99/32.png) [@ALP](https://community.gemsofwar.com/u/ALP)\ **Post date:** [January 31, 2022, 7:09am UTC](https://community.gemsofwar.com/t/solved-game-not-starting-on-steam/74010/1 "2022-01-31T07:09:24Z")
**Platform, device version and operating system:** Win10 **Screenshot or image:** ![2022-01-31_10-02-16 Error](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/0/f00992189031a06d43012a40eb0d7dc9fc53882f.jpeg) After the daily reset, this loading screen appears while the game loading. And game windows shuts down. Game working on Android. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [January 31, 2022, 7:12am UTC](https://community.gemsofwar.com/t/solved-game-not-starting-on-steam/74010/2 "2022-01-31T07:12:10Z")
Hey @ALP sorry this is happening especially right on weekly reset. Can you please try the troubleshooting steps here and let me know if you still get the issue after? > **[Steam and PC performance issues](https://gemsofwar.zendesk.com/hc/en-us/articles/203517845-Steam-and-PC-performance-issues)** > > Follow the steps in this guide to help correct performance, crashing or hardware issues with Gems of War on the PC when playing the game through steam. > Note: Please ensure Gems of War of war is clo... Feel free to leave reinstalling as the last option if you want. ---
**Author:** ![ALP](https://avatars.discourse-cdn.com/v4/letter/a/e99b99/32.png) [@ALP](https://community.gemsofwar.com/u/ALP)\ **Post date:** [January 31, 2022, 7:14am UTC](https://community.gemsofwar.com/t/solved-game-not-starting-on-steam/74010/3 "2022-01-31T07:14:01Z")
Thanks for super fast response. It was working fine 15-20 min ago before daily reset. It must have something to with the daily reset. I restarted the PC. It’s working now =) ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [January 31, 2022, 7:16am UTC](https://community.gemsofwar.com/t/solved-game-not-starting-on-steam/74010/4 "2022-01-31T07:16:07Z")
phew, there was a small file that went out for some new content this week, my guess is your game didn’t download it immediately, but once it had it sorted itself out. Yell out if you get this again during the week but my guess is it’s completely resolved now. ---
**Author:** ![ALP](https://avatars.discourse-cdn.com/v4/letter/a/e99b99/32.png) [@ALP](https://community.gemsofwar.com/u/ALP)\ **Post date:** [January 31, 2022, 7:17am UTC](https://community.gemsofwar.com/t/solved-game-not-starting-on-steam/74010/5 "2022-01-31T07:17:29Z")
Thanks again. Will the “The Magician” on the vault rewards this week? ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [January 31, 2022, 7:23am UTC](https://community.gemsofwar.com/t/solved-game-not-starting-on-steam/74010/6 "2022-01-31T07:23:31Z")
Not this week, I think it’s next week. We’ll include it in the weekly blog post when it goes into the Vault 🙂 ---
**Author:** ![ALP](https://avatars.discourse-cdn.com/v4/letter/a/e99b99/32.png) [@ALP](https://community.gemsofwar.com/u/ALP)\ **Post date:** [January 31, 2022, 8:01am UTC](https://community.gemsofwar.com/t/solved-game-not-starting-on-steam/74010/7 "2022-01-31T08:01:37Z")
Thank you.