# \[SOLVED\] Can you please investigate this **URL:** \ **Category:** Support\ **Created:** [June 5, 2016, 1:03pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976 "2016-06-05T13:03:23Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\ **Post date:** [June 5, 2016, 2:38pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/21 "2016-06-05T14:38:45Z")
After not getting credit for several wins due to “the battle seems like it was already finished,” I now can’t get into the PvP page at all. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/0/061a124f8fdcee046fee1fd93aedda74bcdfb55c.png) ---
**Author:** ![Darkness](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkness/32/2712_2.png) [@Darkness](https://community.gemsofwar.com/u/Darkness)\ **Post date:** [June 5, 2016, 2:40pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/22 "2016-06-05T14:40:16Z")
Exactly the same for me. I think I’ve now been credited for 3 losses instead of wins due to this thing just now… ---
**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\ **Post date:** [June 5, 2016, 2:41pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/23 "2016-06-05T14:41:28Z")
> [@Darkness](#): > > I think I’ve now been credited for 3 losses instead of wins due to this thing just now… Same for me as well. ---
**Author:** ![captain\_video](https://avatars.discourse-cdn.com/v4/letter/c/db5fbb/32.png) [@captain\_video](https://community.gemsofwar.com/u/captain_video)\ **Post date:** [June 5, 2016, 2:47pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/24 "2016-06-05T14:47:38Z")
Jinx! (10char) ---
**Author:** ![snorrax](https://avatars.discourse-cdn.com/v4/letter/s/a87d85/32.png) [@snorrax](https://community.gemsofwar.com/u/snorrax)\ **Post date:** [June 5, 2016, 3:22pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/25 "2016-06-05T15:22:20Z")
Another +1 here. ---
**Author:** ![Shimrra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/shimrra/32/87_2.png) [@Shimrra](https://community.gemsofwar.com/u/Shimrra)\ **Post date:** [June 5, 2016, 3:25pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/26 "2016-06-05T15:25:09Z")
I opened the game _after_ reading this thread, and got three games in. Numbers seemed fine. So far so good. Then it proceeded to give me about six different errors in as many minutes. I think I’m going to wait now. Don’t know if the numbers stuck or got screwed up like others’. Because I can’t open the game. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/d/d4844b7447f06cfaa6f64ea8be20b8e460c076d3.png) ‘Wait’ obviously here meaning continuously try to open the game until it works to my satisfaction. EDIT: OK I got in, its (erroneously) given me a loss on my last game but the points seem to be normal? And it hasn’t added the loss to my total, only shown it in the battle log. In other words, Situation Normal here… ---
**Author:** ![illusion](https://avatars.discourse-cdn.com/v4/letter/i/e19b73/32.png) [@illusion](https://community.gemsofwar.com/u/illusion)\ **Post date:** [June 5, 2016, 3:26pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/27 "2016-06-05T15:26:18Z")
Wow I have the same issue… I beat the same guy in PvP 3x!!! I get the same error and its not recording the battle at all! It’s saying that PvP has ended and will be available in a few mins and then that msg disappears and let’s me in PvP where I can’t play because it DOESNT RECORD ANY BATTLES WON, I am paired against the same opponent over and over again… ---
**Author:** ![Koolbiird](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koolbiird/32/5099_2.png) [@Koolbiird](https://community.gemsofwar.com/u/Koolbiird)\ **Post date:** [June 5, 2016, 3:40pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/28 "2016-06-05T15:40:23Z")
![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/7/72209d2196447637989dfcfa8948071968410aa8.png) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/e/ee8eb939927d52ddc2e47a9eb8244f8d97e82d3d.png) LOL I am reporting that this game is against me. ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [June 5, 2016, 3:42pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/29 "2016-06-05T15:42:12Z")
Nah they just hotfixed in a change that only shows the people who are above you in Rank. So the table shows noone cause you’re number 1 and you only see JayceKnight because they didn’t want you to feel lonely (notice how he’s in the Easy slot?) ---
**Author:** ![Koolbiird](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koolbiird/32/5099_2.png) [@Koolbiird](https://community.gemsofwar.com/u/Koolbiird)\ **Post date:** [June 5, 2016, 3:45pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/30 "2016-06-05T15:45:39Z")
You’re joking right? ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [June 5, 2016, 3:47pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/31 "2016-06-05T15:47:04Z")
Yes. 10char EDIT: … Maybe I should have checked the actual leader board before making that joke 😛 didn’t realise you were actually in the top 10. ---
**Author:** ![Mufasha](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mufasha/32/1327_2.png) [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\ **Post date:** [June 5, 2016, 3:48pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/32 "2016-06-05T15:48:07Z")
![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/1/13cf4df6b837f95d42e96f62deb063d53d760faf.gif) ---
**Author:** ![Jayceknight](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jayceknight/32/1636_2.png) [@Jayceknight](https://community.gemsofwar.com/u/Jayceknight)\ **Post date:** [June 5, 2016, 3:52pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/33 "2016-06-05T15:52:31Z")
😛lol, I just saw myself. ---
**Author:** ![temmie143](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/temmie143/32/239_2.png) [@temmie143](https://community.gemsofwar.com/u/temmie143)\ **Post date:** [June 5, 2016, 3:54pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/34 "2016-06-05T15:54:15Z")
I’m having the same problem Lyya, doesn’t seem to recognize that I won battles. Also still getting the “Your connection to the server has timed out” along with “The battle seems like it was already finished.” ---
**Author:** ![Koolbiird](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koolbiird/32/5099_2.png) [@Koolbiird](https://community.gemsofwar.com/u/Koolbiird)\ **Post date:** [June 5, 2016, 4:01pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/35 "2016-06-05T16:01:33Z")
> [@Ozball](#): > > Maybe I should have checked the actual leader board before making that joke 😛 didn’t realise you were actually in the top 10. Quite a few sleepless nights. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/b/b24720484979bf3d7e8ad66699319f462de7b294.jpg) ---
**Author:** ![Althax](https://avatars.discourse-cdn.com/v4/letter/a/a3d4f5/32.png) [@Althax](https://community.gemsofwar.com/u/Althax)\ **Post date:** [June 5, 2016, 4:08pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/36 "2016-06-05T16:08:44Z")
Same problems here. Also got an error once stating that My file had been corrupted and I may need to reinstall. ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [June 5, 2016, 4:10pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/37 "2016-06-05T16:10:00Z")
I’d wait till the issues are resolved, and then see if you still get the error about the corrupted file. If you’re on Steam you can just verify your cache, if you’re on Mobile, then better to wait just in case. ---
**Author:** ![illusion](https://avatars.discourse-cdn.com/v4/letter/i/e19b73/32.png) [@illusion](https://community.gemsofwar.com/u/illusion)\ **Post date:** [June 5, 2016, 4:14pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/38 "2016-06-05T16:14:00Z")
With all these crazy messages pop ups one would think that the game got hacked 😕 ---
**Author:** ![Lola](https://avatars.discourse-cdn.com/v4/letter/l/ed655f/32.png) [@Lola](https://community.gemsofwar.com/u/Lola)\ **Post date:** [June 5, 2016, 4:26pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/39 "2016-06-05T16:26:31Z")
I cant even log in at all now. Maybe they pulled the server down completely??? ---
**Author:** ![Phaethon](https://avatars.discourse-cdn.com/v4/letter/p/49beb7/32.png) [@Phaethon](https://community.gemsofwar.com/u/Phaethon)\ **Post date:** [June 5, 2016, 4:40pm UTC](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976/40 "2016-06-05T16:40:35Z")
I wasn’t sure what was going on for a while. Was trying to play on my Xbox One and kept getting the messages. I nearly broke my controller because I thought it was my internet. Then, I tried to play on Steam and was getting the same result. I thought the two ran on separate servers??? Why would the same happen on both? [Previous page](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976.md?page=1) [Next page](https://community.gemsofwar.com/t/solved-can-you-please-investigate-this/7976.md?page=3)