# Slow loading screen **URL:** \ **Category:** Support\ **Created:** [April 13, 2016, 4:41pm UTC](https://community.gemsofwar.com/t/slow-loading-screen/5555 "2016-04-13T16:41:14Z")\ **Posts on this page:** 7\ **Page:** 5
**Author:** ![Theicla](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/theicla/32/3624_2.png) [@Theicla](https://community.gemsofwar.com/u/Theicla)\ **Post date:** [May 13, 2016, 2:40am UTC](https://community.gemsofwar.com/t/slow-loading-screen/5555/82 "2016-05-13T02:40:39Z")
Okay. The next time I have access to a PS4 with one of my in-laws, I will create a PS4-based Gems and see what happens. All in the name of science! Might take a while though, my bro-in-law has two small kids and not much free time to indulge me or gaming. This ought to be interesting because my Sony gamer account has literally thousands of purchased small store items associated with that account, and has previously experienced network lag on a truly epic scale haha. ---
**Author:** ![Theophobos](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@Theophobos](https://community.gemsofwar.com/u/Theophobos)\ **Post date:** [May 28, 2016, 11:22am UTC](https://community.gemsofwar.com/t/slow-loading-screen/5555/83 "2016-05-28T11:22:13Z")
A bit late, but maybe it helps. Using PS4, games are all installed on the default hard drive, but I’ve always plugged in an external HDD to play music when gaming. Problem is really time-based. It starts off pretty fast selecting/changing teams, and the longer I play the same GoW session, the longer these waiting times take. Closing the game and restarting it solves that, though. My default HDD is pretty full, too (30 of 500 GB free). I don’t think that external music machine does any difference, but I’ll try playing the game once without the HDD plugged in. ---
**Author:** ![Chemerfian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/chemerfian/32/17619_2.png) [@Chemerfian](https://community.gemsofwar.com/u/Chemerfian)\ **Post date:** [May 29, 2016, 6:47am UTC](https://community.gemsofwar.com/t/slow-loading-screen/5555/84 "2016-05-29T06:47:37Z")
> [@Mr.Strange](#): > > 1 - You DO NOT use an external drive and DO see this problem. This is me, on Xbox One ---
**Author:** ![Smuggler007](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smuggler007/32/5320_2.png) [@Smuggler007](https://community.gemsofwar.com/u/Smuggler007)\ **Post date:** [May 30, 2016, 1:08pm UTC](https://community.gemsofwar.com/t/slow-loading-screen/5555/85 "2016-05-30T13:08:25Z")
> [@Mr.Strange](#): > > Hey folks - new line of inquiry: > > Do people seeing this problem use an external hard drive? I’ve seen at least one person say so… > > Please respond if: > > **_1 - You DO NOT use an external drive and DO see this problem._** > 2 - You DO see this problem, and DO use an external drive. I noticed that it does take longer to load when I’ve been playing for a couple of hours or so. Seems to behave much like the Troop menu when closing a team there to open another team window. On rare occasions it will appear frozen when I accidentally closed a team window while in the Bonuses menu. I think its a connectivity issue to the current server host which has been problematic. Perhaps this will resolve itself when we [on the console end] finally make the Great Migration? ---
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [May 31, 2016, 4:05pm UTC](https://community.gemsofwar.com/t/slow-loading-screen/5555/86 "2016-05-31T16:05:01Z")
Just to add my 2 cents. My wife and I both play on PS4 and both experience this issue. We don’t have an external hard drive on our system. Like others, we notice a very short delay the first time and the longer we play, the longer the delay lasts. We both joined in January 2016 and are in the upper-mid 100’s for levels. ---
**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\ **Post date:** [May 31, 2016, 4:16pm UTC](https://community.gemsofwar.com/t/slow-loading-screen/5555/87 "2016-05-31T16:16:43Z")
I doubt this is a connectivity issue to the server… based on the fact that it is time dependent and it ONLY ever occurs after the app has been open for a bit. The longer the application is up the longer the delay. On re-launch team selection operates normally (fast). Seems more like a wired “memory leak” . If would be fantastic if this could be tracked down and fixed in the next update. ---
**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\ **Post date:** [May 31, 2016, 4:44pm UTC](https://community.gemsofwar.com/t/slow-loading-screen/5555/88 "2016-05-31T16:44:26Z")
If I recall correctly the slow Troop selection started at the same time as the update that introduced the super-duper slow load screen on Gems launch. This was before 1.85. Perhaps the Christmas update. PS I’m on Xbox One and use and external drive. I have the a full 20 teams configured. I did delete 1/2 of them (remove all troops) to see if it helped… it did not. [Previous page](https://community.gemsofwar.com/t/slow-loading-screen/5555.md?page=4)