# Slight Delay in Guild War Rewards/Reset (8th May) **URL:** \ **Category:** Official News\ **Created:** [May 8, 2017, 7:48am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754 "2017-05-08T07:48:47Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [May 8, 2017, 7:48am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/1 "2017-05-08T07:48:48Z")
Hi Everyone, We noticed a couple of issues with the Guild Wars reset on our servers today, so we’ve temporarily stopped the job running while we fix some things. The delay could be anywhere from 30 minutes to a few hours (depends how long it takes to fix and test), but we’ll keep you posted about the progress. Some of you will have received rewards just fine already, but our Tech Lead, Andrew just wanted to be sure everything was running perfectly. ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [May 8, 2017, 9:30am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/2 "2017-05-08T09:30:38Z")
Quick update… it’s still a couple of hours away from being finished, but everything is well underway. ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [May 8, 2017, 10:29am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/3 "2017-05-08T10:29:28Z")
Okay - the job is running again, and you should start to see guild wars resets happening over the next hour or so. _Edit: and a quick note from our Tech Lead, Andrew… if you joined a guild in the last 3 hours, and you do not see yourself in the Roster for this coming Guild War, please let our support team know, and they’ll fix that up for you._ ---
**Author:** ![Namour](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/namour/32/2957_2.png) [@Namour](https://community.gemsofwar.com/u/Namour)\ **Post date:** [May 8, 2017, 11:01am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/4 "2017-05-08T11:01:22Z")
The paragon/champion etc listing is still incorrect ---
**Author:** ![Fifthelement](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fifthelement/32/8383_2.png) [@Fifthelement](https://community.gemsofwar.com/u/Fifthelement)\ **Post date:** [May 8, 2017, 11:12am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/5 "2017-05-08T11:12:42Z")
> [@Namour](#): > > The paragon/champion etc listing is still incorrect This. How can a person with level higher by 400 and max weekly points be demoted from Paragon spot and replaced by someone with lower lvl who lost at least two games previous week? ☹ Will this be somehow fixed, or should I make a ticket? (and if I do, can it be fixed manually). Or are we just screwed this week, because for the next 6 days of guild wars we’ll have a weaker Paragon? Is there anything that can be done about it? (we had similar problem last monday, where a weak person got promoted to Champion rank at the cost of someone who had almost perfect score the week before. I made a ticket then, still waiting for a reply to it … 🙂 wasn’t a good week for us. And now another one inc, even worse? ☹ ) EDIT/ At this point I’m just wondering, what does the guild wars rank depend on? Because it surely isn’t lvl / guild rank / results from the last week (or any combination of those). Is a main defense team score factored in? or maybe average of your teams in general? oO can someone enlighten me, please ---
**Author:** ![Melissa96](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/melissa96/32/42630_2.png) [@Melissa96](https://community.gemsofwar.com/u/Melissa96)\ **Post date:** [May 8, 2017, 11:15am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/6 "2017-05-08T11:15:42Z")
😘 You’ve been working very hard ---
**Author:** ![esslee](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esslee/32/103072_2.png) [@esslee](https://community.gemsofwar.com/u/esslee)\ **Post date:** [May 8, 2017, 11:17am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/7 "2017-05-08T11:17:51Z")
> [@Fifthelement](#): > > EDIT/ At this point I’m just wondering, what does the guild wars rank depend on? Because it surely isn’t lvl / guild rank / results from the last week (or any combination of those). Is a main defense team score factored in? or maybe average of your teams in general? oO can someone enlighten me, please Match Masters Paragon/Champion etc list also seems incorrect. ---
**Author:** ![Amitiel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amitiel/32/24973_2.png) [@Amitiel](https://community.gemsofwar.com/u/Amitiel)\ **Post date:** [May 8, 2017, 11:19am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/8 "2017-05-08T11:19:55Z")
Same for Almost Epic. It’s still based by lvl, not last week’s points. ---
**Author:** ![esslee](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esslee/32/103072_2.png) [@esslee](https://community.gemsofwar.com/u/esslee)\ **Post date:** [May 8, 2017, 11:21am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/9 "2017-05-08T11:21:11Z")
Ahhh…yes it is purely by level - so very wrong then 🕶 ---
**Author:** ![N1CK.50](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/n1ck.50/32/25762_2.png) [@N1CK.50](https://community.gemsofwar.com/u/N1CK.50)\ **Post date:** [May 8, 2017, 11:22am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/10 "2017-05-08T11:22:08Z")
Same for Siedlerpartie. Ranking by lvl. Already responded to last weeks support ticket as well. ---
**Author:** ![Fifthelement](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fifthelement/32/8383_2.png) [@Fifthelement](https://community.gemsofwar.com/u/Fifthelement)\ **Post date:** [May 8, 2017, 11:22am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/11 "2017-05-08T11:22:18Z")
> [@Amitiel](#): > > Same for Almost Epic. It’s still based by lvl, not last week’s points. it is not based on your level. Like I wrote previously, I’m lvl over 1k, got kicked down from the Paragon rank at the cost of lvl 680. And the person with second highest lvl is a Herald 😉 ---
**Author:** ![Amitiel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amitiel/32/24973_2.png) [@Amitiel](https://community.gemsofwar.com/u/Amitiel)\ **Post date:** [May 8, 2017, 11:24am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/12 "2017-05-08T11:24:12Z")
Mine were based on levels untill now. They just changed based on last week’s total points. ---
**Author:** ![NowayJoe2Go](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nowayjoe2go/32/14045_2.png) [@NowayJoe2Go](https://community.gemsofwar.com/u/NowayJoe2Go)\ **Post date:** [May 8, 2017, 11:27am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/13 "2017-05-08T11:27:04Z")
@Sirrian @Saltypatra @Nimhain. Can you please check how the brackets are calculated? Our points total is incorrect again this week. According to yesterday we should be in bracket one, not bracket 2. I submitted a ticket as well. Can you comment here? 🙂 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/6/d6f89d461fdb1d322a49f3381374c10dfffc6849.PNG) ---
**Author:** ![madking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/madking/32/62439_2.png) [@madking](https://community.gemsofwar.com/u/madking)\ **Post date:** [May 8, 2017, 11:28am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/14 "2017-05-08T11:28:55Z")
Same for Black Dragon ---
**Author:** ![Andrew](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/andrew/32/11684_2.png) [@Andrew](https://community.gemsofwar.com/u/Andrew)\ **Post date:** [May 8, 2017, 11:29am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/15 "2017-05-08T11:29:52Z")
We are fixing (or fixed) a bunch those that are reported in this thread. Just a side note: The “My Points” for each player (shown on the registration tab) wont be fixed, as we don’t have the manpower to change it for every user, and don’t have a quick way. I apologize as I said this would be fixed this week, but obviously I was wrong. The other thing is, the Last Week results (that shows the user results) for some guilds will be based on 12am UTC, which is 7 hours before the reset. On the positive side, we caught some issues during the reset and prevented lower guilds from being affects. So we should be good when the next week ends. ---
**Author:** ![NowayJoe2Go](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nowayjoe2go/32/14045_2.png) [@NowayJoe2Go](https://community.gemsofwar.com/u/NowayJoe2Go)\ **Post date:** [May 8, 2017, 11:33am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/16 "2017-05-08T11:33:31Z")
Great! What I posted is not our final score 🙂 we still had 23 of 150 battles left yesterday when I posted this screenshot. We finished well above 870,000 When I went to bed last night, we were ranked sixth in total points well above Audles at that time. NowayJoe2Go ---
**Author:** ![Fifthelement](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fifthelement/32/8383_2.png) [@Fifthelement](https://community.gemsofwar.com/u/Fifthelement)\ **Post date:** [May 8, 2017, 11:33am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/17 "2017-05-08T11:33:47Z")
What about the guild-war-ranks within the guild? This is a pretty big issue, compared to stats being displayed properly. ---
**Author:** ![Andrew](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/andrew/32/11684_2.png) [@Andrew](https://community.gemsofwar.com/u/Andrew)\ **Post date:** [May 8, 2017, 11:34am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/18 "2017-05-08T11:34:53Z")
> [@Fifthelement](#): > > What about the guild-war-ranks within the guild? This is a pretty big issue, compared to stats being displayed properly. We are fixing those. ---
**Author:** ![Mahamoti](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mahamoti/32/19354_2.png) [@Mahamoti](https://community.gemsofwar.com/u/Mahamoti)\ **Post date:** [May 8, 2017, 11:39am UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/19 "2017-05-08T11:39:27Z")
As far as I can tell, there’s no reason whatsoever that _both_ of our guilds shouldn’t be in bracket 1. What’s it take to move up a bracket, devs? The difference is rewards is substantial, so this isn’t a small thing. ---
**Author:** ![Annaerith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/annaerith/32/13840_2.png) [@Annaerith](https://community.gemsofwar.com/u/Annaerith)\ **Post date:** [May 8, 2017, 12:49pm UTC](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754/20 "2017-05-08T12:49:27Z")
@Andrew Dark Riders (bracket 5) are also bugged with wrong gw ranks i reported it last week in the forum ,and my guild master sent a ticket but nothing was done, and so the bug continues - this is third week i am being a soldier while i perform with points above half of the guild plus my level 900+ and the person who gained most points is not a paragon either [Next page](https://community.gemsofwar.com/t/slight-delay-in-guild-war-rewards-reset-8th-may/23754.md?page=2)