# Shut Bug Wars Down **URL:** \ **Category:** Support\ **Created:** [November 18, 2017, 2:21pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224 "2017-11-18T14:21:22Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [November 18, 2017, 2:21pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/1 "2017-11-18T14:21:22Z")
**What you were expecting to happen, and what actually happened?** I expected Guild Wars Battles to be decided based on skill, strategy and artificial luck. Instead, it’s decided by skill, strategy, AI luck and which guild gets the least amount of bugs. **What are the steps to make it happen again?** Shut down GW until all the bugs are fixed. **Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!** Ticket has been submitted. Earlier this week a guild member reported a bug that he played a match, won, and it didn’t register. He won the match against a different opponent and it showed up as a win and a loss. Well, I just won my first match on red day and it didn’t register. Faced a different opponent for still the Soldier tier. Won that battle but did not only did I not get my “unique defense points”. It also registered as a win/loss. Earlier this week I also submitted a ticket because I was facing opponents that was not even in the guild I was facing. ![Screenshot_20171118-060222](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/d/6d1d1c53c6c815bbfa7b31e1c26a11e4aa2414cd.jpg) ![Screenshot_20171118-063254](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/d/1dbb91b4b9716633894c7d0cde19a12a9d6ca47d.jpg) ![Screenshot_20171118-061607](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/c/0c7e1f590485c766920e9f735f9ee0f037da879b.jpg) ![Screenshot_20171118-061626](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/3/5367384f25bb85088e22b2c70ee26de207e33b84.jpg) ![Screenshot_20171118-061635](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/f/ffabe501139d0413ed12bb23fc6144de01d1b31b.jpg) ![Screenshot_20171118-060056](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/3/e3225465d1b6665535b917da55c44c9aabdc1e44.jpg) ![20171118_081915](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/3/c358572990adc3abc090e9772bc82dfe6afe9c8d.png) ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [November 18, 2017, 2:25pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/2 "2017-11-18T14:25:41Z")
Some ppl just have the worst luck with this game. I hope you get this all fixed. ---
**Author:** ![A01020201](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/a01020201/32/28232_2.png) [@A01020201](https://community.gemsofwar.com/u/A01020201)\ **Post date:** [November 18, 2017, 2:27pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/3 "2017-11-18T14:27:48Z")
Man that is some crap, hope it all gets fixed soon ---
**Author:** ![Clark](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/clark/32/29631_2.png) [@Clark](https://community.gemsofwar.com/u/Clark)\ **Post date:** [November 18, 2017, 2:41pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/4 "2017-11-18T14:41:17Z")
But if they shut down Bug Wars who is going to alpha/beta test this for them? ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [November 18, 2017, 2:48pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/5 "2017-11-18T14:48:57Z")
No one. There’s precedence here. Last time they shut it down for a few weeks and we hadn’t had an issue since then until now. (At least not as many widespread to all) To the best of my knowledge there wasn’t any beta testing done prior. ---
**Author:** ![Clark](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/clark/32/29631_2.png) [@Clark](https://community.gemsofwar.com/u/Clark)\ **Post date:** [November 18, 2017, 4:04pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/6 "2017-11-18T16:04:35Z")
I was being sarcastic. ---
**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\ **Post date:** [November 18, 2017, 4:09pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/7 "2017-11-18T16:09:23Z")
To submit this bug report, please include an attachment with size approximately 2.19MB. ---
**Author:** ![Esoxnepa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esoxnepa/32/1837_2.png) [@Esoxnepa](https://community.gemsofwar.com/u/Esoxnepa)\ **Post date:** [November 18, 2017, 6:45pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/8 "2017-11-18T18:45:34Z")
They did shut it down for two weeks. They seemed to say they regretted that decision. I had hoped it would have stayed shut until more of the bugs were ironed out. I’ve come to the conclusion that GWs will always be full of bugs. ---
**Author:** ![Avathar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/avathar/32/33071_2.png) [@Avathar](https://community.gemsofwar.com/u/Avathar)\ **Post date:** [November 18, 2017, 6:56pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/9 "2017-11-18T18:56:19Z")
I know it sucks when it happens to you personally, but this happens to all guilds every week… The only thing shutting GWs down would accomplish is to reduce everyone’s rewards, at this point it’s pretty clear that at the rate they’re introducing new content the game will never be bug-free. ---
**Author:** ![Sidousai](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sidousai/32/604_2.png) [@Sidousai](https://community.gemsofwar.com/u/Sidousai)\ **Post date:** [November 18, 2017, 7:27pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/10 "2017-11-18T19:27:54Z")
> [@Avathar](#): > > I know it sucks when it happens to you personally, but this happens to all guilds every week… One of my members had 4 losses in a row for no apparent reason after her first win yesterday. I can only assume this was some kind of repeat connection lag issue that marked her as a loss… 4 times in a row 😵 ---
**Author:** ![AngryMidget](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/angrymidget/32/10478_2.png) [@AngryMidget](https://community.gemsofwar.com/u/AngryMidget)\ **Post date:** [November 18, 2017, 7:37pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/11 "2017-11-18T19:37:29Z")
> [@Avathar](#): > > The only thing shutting GWs down would accomplish is to reduce everyone’s rewards They have already reduced rewards in most other aspects of the game. Why not go the whole hog and add another reduction? What you say is true for the short term, in the long term it will ensure everyone gets the correct rewards. At the moment the whole scoring system is irrelevant. It might as well not bother having fights, rather roll a dice to determine the finishing position of every guild. A game mode based on scoring isn’t worth having when the scoring is flawed. If I’m honest I’d be happy if GW went and never came back though so maybe I’m being bias by saying close it and fix it. Close it and keep it closed would be nice. ---
**Author:** ![Avathar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/avathar/32/33071_2.png) [@Avathar](https://community.gemsofwar.com/u/Avathar)\ **Post date:** [November 18, 2017, 8:06pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/12 "2017-11-18T20:06:17Z")
Just to be clear, I’m not happy about the bugs, we lose points every week due to wins counting as losses, defenses resetting and random disconnections too… I’m just saying that I’d rather they didn’t close GWs down while they fix them: there’s a lot of room for improvement and some days it can get frustrating, but I still like the mode overall. > [@AngryMidget](#): > > A game mode based on scoring isn’t worth having when the scoring is flawed. You could make the same case for PvP in general, couldn’t you? The scoring system in place makes no sense at all… ---
**Author:** ![Pantenkind](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pantenkind/32/32018_2.png) [@Pantenkind](https://community.gemsofwar.com/u/Pantenkind)\ **Post date:** [November 18, 2017, 10:43pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/13 "2017-11-18T22:43:11Z")
Some rewards are better than no rewards, and if it’s really just random then why are the same teams always at the top? GW is the only thing left about this game that I like. If it was up to me there would be 30 battles a day…one against each opponent. ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [November 19, 2017, 3:35pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/14 "2017-11-19T15:35:54Z")
To make it hurt even more. I would (should) have been 30-0 for the first time ever in Bracket 1. ![20171119_093307](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/8/e8c98891a03bedbcfa1dae6aeb5aa97de4ac5b3f.jpg) ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [November 21, 2017, 12:44pm UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/15 "2017-11-21T12:44:55Z")
2 weeks in a row! (This time another guild member, not me). ![Screenshot_737](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/0/20befa416a205c18d45d6f6a1617f4ffc2548f79.png) ![Screenshot_738](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/c/3ce96a325931bfe8d0162fef4c32be08f522e468.png) Hey thanks for making a unique defense that you don’t get the points for because of this bug. 👏 ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [November 22, 2017, 2:46am UTC](https://community.gemsofwar.com/t/shut-bug-wars-down/33224/16 "2017-11-22T02:46:05Z")
> [@awryan](#): > > Earlier this week a guild member reported a bug that he played a match, won, and it didn’t register. He won the match against a different opponent and it showed up as a win and a loss. Hey, we’re really sorry this is happening! FYI, I am currently in the process of adding a bunch of Known Issue articles to our Help Center so if you want to check if a) we know about something and b) where it’s at in terms of progress, you can find em there. For now there’s only two of our more major issues, but you can find it [here.](https://gemsofwar.zendesk.com/hc/en-us/sections/115001569263-Known-Issues) It seems to be a communication issue between the server and the client which we’re looking into. Please feel free to contact support in the mean time. 🍌