# Server Issues Updates: Please see Sirrian's official post for the latest updates

**URL:** <https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367>\
**Category:** Uncategorized\
**Created:** [January 15, 2017, 5:44pm UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367 "2017-01-15T17:44:34Z")\
**Posts on this page:** 20\
**Page:** 9

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**Author:** ![Andrew](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/andrew/32/11684_2.png) [@Andrew](https://community.gemsofwar.com/u/Andrew)\
**Post date:** [January 16, 2017, 11:39pm UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/164 "2017-01-16T23:39:17Z")

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The database improvement is taking a bit longer than expected. It is happening at the moment and we will let you know when it’s done. In the meantime, expect some degraded performance.

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**Author:** ![Andrew](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/andrew/32/11684_2.png) [@Andrew](https://community.gemsofwar.com/u/Andrew)\
**Post date:** [January 17, 2017, 12:11am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/165 "2017-01-17T00:11:22Z")

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The database transition has been completed. We’re still noticing some issues on the new servers, and are continuing to investigate.

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [January 17, 2017, 12:30am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/166 "2017-01-17T00:30:01Z")

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Does this mean that all accounts are now over on to the new servers? or is it still going to be a few more days till that happens?

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**Author:** ![Andrew](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/andrew/32/11684_2.png) [@Andrew](https://community.gemsofwar.com/u/Andrew)\
**Post date:** [January 17, 2017, 12:39am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/167 "2017-01-17T00:39:02Z")

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No, we still only have a small number of accounts on the new servers. Both servers access the same database though, which has now been improved. Still only a very small % of players on the new servers, but we will move more across over the next few days.

The new server issues have now been resolved now. So hopefully everyone is able to login and play without too many issues now.

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**Author:** ![richardb60](https://avatars.discourse-cdn.com/v4/letter/r/7993a0/32.png) [@richardb60](https://community.gemsofwar.com/u/richardb60)\
**Post date:** [January 17, 2017, 12:52am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/168 "2017-01-17T00:52:50Z")

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Thats a shame, I still dont have the legendary Forest guardian I unlocked from before. Thats irritating.

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**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\
**Post date:** [January 17, 2017, 12:55am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/169 "2017-01-17T00:55:11Z")

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Sorry to hear that; that is a pisser. Have you opened a support ticket? Not sure if they’d be able to help you or not but it’s at least worth a try.

Edit: Just be aware:

> [@Problems with the game](http://community.gemsofwar.com/t/problems-with-the-game/18420/4?u):
>
> Due to recent server issues, it may take our support team a little longer to get back to you.

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**Author:** ![Mufasha](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mufasha/32/1327_2.png) [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\
**Post date:** [January 17, 2017, 12:59am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/170 "2017-01-17T00:59:40Z")

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I am now able to get into the game but I get stuck with the spinning wheel at the end of the match.

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**Author:** ![HKdirewolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hkdirewolf/32/21614_2.png) [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\
**Post date:** [January 17, 2017, 1:28am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/171 "2017-01-17T01:28:19Z")

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So I guess I shouldn’t look forward to playing tonight, eh fellas? 😶

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**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\
**Post date:** [January 17, 2017, 1:35am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/172 "2017-01-17T01:35:40Z")

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Definitely still getting errors, @Andrew:

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/d/ad07a63d43ecc48fbf8101b4a102d11f40eadd39.PNG)

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**Author:** ![Verdugo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/verdugo/32/9407_2.png) [@Verdugo](https://community.gemsofwar.com/u/Verdugo)\
**Post date:** [January 17, 2017, 1:35am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/173 "2017-01-17T01:35:45Z")

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![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/e/be4bdcccbc4d578e4ec58135c9312adf400843df.JPG)

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**Author:** ![Mariana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariana/32/63233_2.png) [@Mariana](https://community.gemsofwar.com/u/Mariana)\
**Post date:** [January 17, 2017, 1:50am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/174 "2017-01-17T01:50:39Z")

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I think I will turn on the news and find out what’s going on in the non GoW world.  
Get educated on world affairs or something. Probably not up lifting but better than the frustration of trying to play. 😆

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**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\
**Post date:** [January 17, 2017, 1:58am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/175 "2017-01-17T01:58:20Z")

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Wait there’s stuff going on that isn’t GoW related?

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**Author:** ![Verdugo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/verdugo/32/9407_2.png) [@Verdugo](https://community.gemsofwar.com/u/Verdugo)\
**Post date:** [January 17, 2017, 1:59am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/176 "2017-01-17T01:59:29Z")

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Don’t do it…!

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/8/18b59ba4ac87d33186fdc4e2f9e72e4da83190c8.JPG)

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**Author:** ![Mariana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariana/32/63233_2.png) [@Mariana](https://community.gemsofwar.com/u/Mariana)\
**Post date:** [January 17, 2017, 1:59am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/177 "2017-01-17T01:59:57Z")

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It’s been so long since I have checked. Time to find out. Haha

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**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\
**Post date:** [January 17, 2017, 2:11am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/178 "2017-01-17T02:11:51Z")

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Oh yeah I just picked up my 12 errors. Out of my 18 loses, 12 were because of that battle has finished error. Wins counted as loses. Le sigh.

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**Author:** ![Mekkalyn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mekkalyn/32/21868_2.png) [@Mekkalyn](https://community.gemsofwar.com/u/Mekkalyn)\
**Post date:** [January 17, 2017, 2:22am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/179 "2017-01-17T02:22:51Z")

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I can’t wait for this server mess to be all taken care of.

Thank you devs for trying to get us on the right foot moving forward. What a hassle to switch servers…

I’m sorry that people expect 24/7 support. I’m personally fine with y’all having a weekend off 😛 and some time for the holidays.

Seems like a really small team, too. I can imagine that communication can sometimes slip through the cracks in light of actual issues. I’d rather have someone focus on taking care of problems than monitor the forums and keep everyone 100% up to date. Of course I won’t say that it’s perfectly acceptable to not tell us the servers are migrating right now… but not that big of a deal.

We don’t know the financials of GOW so perhaps adding someone new isn’t really as simple as some claim. Good Help doesn’t come cheap.

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**Author:** ![XLS78](https://avatars.discourse-cdn.com/v4/letter/x/b2d939/32.png) [@XLS78](https://community.gemsofwar.com/u/XLS78)\
**Post date:** [January 17, 2017, 2:23am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/180 "2017-01-17T02:23:06Z")

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Error 13 asset failed to load or is corrupt. Same thing on two different devices. Can’t get into the game.

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**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\
**Post date:** [January 17, 2017, 2:57am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/181 "2017-01-17T02:57:45Z")

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Latest from the Devs:

> [@Server Migrations on the Way](http://community.gemsofwar.com/t/server-migrations-on-the-way/18399/40?u):
>
> My fault, everyone! We’re fighting for a bit of space in the server room at the moment (as you can imagine with the server migrations and various issues). Anyways, it was a bit cramped and I typed a single quote ’ on the keyboard instead of a double quote " as I was deploying a new file. Fix is currently making its way out and will be there in a few minutes.flushed

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [January 17, 2017, 3:04am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/182 "2017-01-17T03:04:05Z")

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I’m actually going to create a new thread in official news and sticky it here, so people can access the latest migration issues… otherwise we’re trying to write into a bunch of different threads

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**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\
**Post date:** [January 17, 2017, 3:40am UTC](https://community.gemsofwar.com/t/server-issues-updates-please-see-sirrians-official-post-for-the-latest-updates/18367/183 "2017-01-17T03:40:18Z")

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_Meanwhile, loading errors are like:_  
 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/2/f269916385087ebf9f953f350375450cce4f2f83.gif)

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